15 of 15 Service Delivery Jobs in South London

across their UK and European offices. This is a key hire within their Technology Services function, reporting into the Infrastructure & Security Manager. You'll lead day-to-day IT service delivery helping manage the internal support team and 3rd party providers - while also driving continuous improvement across user support, service processes, and operational tooling. The business is … are run. They've got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: Lead and manage IT Service Desk operations, ensuring strong performance and user satisfaction. Act as escalation point for major incidents - coordinating resolution and keeping stakeholders informed. Take ownership of Incident, Request, and Escalation processes … and chair CAB meetings. Support desktop, mobile, and office IT environments - including vendor relationships, licensing and asset management. Work closely with internal teams and external partners to align on service improvement priorities. Occasionally travel to European offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service More ❯

Role: IT Service Delivery Manager Location: Wimbledon Work Mode: Hybrid Domain Experience: Insurance Job Description: Experience: 20+ years in IT service delivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes and regulations. Technical Skills: Familiarity with More ❯

Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection … Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you … the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a More ❯

designated portfolio of services ensuring that colleagues across ASC are appropriately involved and informed Collate quality assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding, contract management, commissioning and procurement activity Access quality of care and support being … provided, and measure against contractual obligations, safety and quality standards Identify improvement areas and make appropriate recommendations to stakeholders for review and improvement. Ensure service user and carer feedback is captured and used to drive quality improvements for service users Raise concerns on service quality refereed by internal team and through monitoring visits to the Councils governance … framework Work with ASC operational teams, relevant professionals and partner organisations on a regular basis to share market intelligence and agree required actions where service quality concerns are identified Support any necessary action required to manage suspensions or provider failure that will impact service delivery Quality Assurance OfficerQuality Assurance OfficerQuality Assurance OfficerQuality Assurance OfficerQuality Assurance OfficerQuality Assurance More ❯

with the Managing Director of the business, playing a key role in establishing and optimising the operational processes in the UK. You will be responsible for ensuring the seamless delivery of services, driving operational efficiency, and maintaining the high standards that define this state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the … company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement and exceptional performance Collaborate with cross-functional teams (HR, sales etc) to streamline processes, achieve operational alignment and deliver … exceptional service Manage budgets, monitor performance metrics, and achieve operational targets/success Ensure compliance with all UK regulations and industry standards Oversee vendor relationships and contract negotiations to ensure cost effectiveness and exceptional service standards Identify and mitigate operational risks About You We are looking for a results-driven professional with a proven track record in operations More ❯

leadership. Significant and wide-ranging experience at (or near) director level in a large, complex customer facing organisation, whether in healthcare or other sector with comparable complexities and shared service delivery pressures Proven experience in developing and implementing IM&T strategies to achieve transformational levels of change and efficiency Experience of developing and managing a sizeable, value-adding … to encourage collaborative working across the technical departments within the IT department where there may be resistance to change. Significant management experience of implementing complex programmes, encompassing technology and service delivery. Desirable NHS experience Skills/Abilities Essential Ability to introduce new methods of working despite potential resistance Ability to plan strategically in the medium and longer term. Ability … to demonstrate a strong desire to improve performance and make a difference Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for More ❯

Technical Support Engineer, or Consultant who just might be looking for more variety, and wonderful work/life balance? Perhaps you have 5 to 10 years of relevant Managed Service Provider experience, and if you remain passionate about what you do.........(provided that you possess exquisite verbal and written English skills) .... We NEED to be talking! How would … It’s based in South London, with easy, direct transport links to the heart of London. Working a 40-hour week Monday to Friday - covering an 8am to 6pm service delivery (company will consider some flexibility on this). Possibility of Hybrid working after qualifying period They are seeking to recruit an experienced 2nd Line Support Technician, or More ❯

Inspection, ensuring that systems, processes, and documentation are in place to support a successful inspection outcome. Reporting to the Director of Education this role will be responsible for the delivery of a programme of transformation projects to support the council's ambition to transform the SEND system in Bromley alongside key partners. The post holder will lead the design … and delivery of change required within specific workstreams of the SEND Strategic Vision and Priorities, through a combination of service delivery transformation, co-ordination of commissioning projects, and the facilitation of cross-system change. Requirements MUST HAVE: -recent experience preparing for or leading AREA SEND inspection Direct experience as a senior leader in SEND services -strong track More ❯

Working as part of our Data Information team, you will provide support to around 200 colleagues across multiple locations in London, generating and providing performance-related data to improve service delivery across the organisation. You’ll be accustomed to reviewing and managing complex data, providing the senior management team with Key Performance Indicator information that will support new … as the Systems Administrator for the InForm system, you'll manage the administration and development of databases ensuring that all relevant data is accurately recorded and used for specific service improvements, The Business Analyst role is key in our organisation as you will work with colleagues to collate data and produce reports to strict deadlines, so you’ll be … of managing a small team Previous experience in the housing sector would be an advantageous In return, we can offer you:? Over 6 weeks holiday per annum (rising with service)? Ability to buy or sell additional one week holiday per annum? Employee paid DBS checks? Occupational sick pay? Employer contributory pension scheme? 4 x Life Assurance? Medical Cash Back More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

for future progression and personal development. Day-to-day of the role: Serve as the customer face of our organisation, ensuring that our customers receive exceptional service. Assist the service desk in delivering IT managed support services. Provide technical assistance to school-based users and report service issues in accordance with service desk policies. Diagnose and troubleshoot … issues, engaging with customers to resolve problems efficiently, and determining when to escalate more complex issues. Work collaboratively with remote teams to build strong working relationships and ensure seamless service delivery. Required Skills & Qualifications: Experience in maintenance and support of desktop and mobile devices including laptops, Chromebooks, and tablets. Proficiency in peripheral support including printers, scanners, interactive screens, projectors … Operational knowledge of Microsoft 365 and/or Google Workspace. Technical knowledge equivalent to CompTIA A+ or similar certification. A working knowledge of ITIL methodology and experience with IT service desk ticketing systems, such as ServiceNow, is advantageous. Excellent customer focus, problem-solving, and time management skills. Strong communication skills, both verbal and written. Punctuality and ability to prioritise More ❯

like to work at HMRC. Visit ourYouTube channel to watch the full series and come and discover your potential. As a Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a pivotal role in the UK government's digital transformation journey. You will harness analytical techniques and technologies to help shape HMRC's approach to … to deliver in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Data Analyst.You can look forward to a training programme tailored to your needs,the … deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. About the Risk & Intelligence Service (RIS) Risk and Intelligence Service (RIS) plays a vital role in HMRC's compliance and enforcement strategy. We collect, integrate, and analyse one of the most extensive and More ❯

methodologies, tools, and processes. A proactive approach to stakeholder engagement both within and outside the firm will be essential for identifying business opportunities, strengthening client relationships and ensuring seamless service delivery. At RSM we believe we are most often at our best when we are working together. We expect our people to be in the office or at client … sites a minimum of three days per week. Job Responsibilities Establish a quants service offering through the development of new and existing client relationships, supported by marketing campaigns and thought leadership initiatives Convert opportunities into wins leading proposal and commercial opportunities, responding to tenders and attending pitch presentation Deliver profitable growth from delivering a premium service to new … to leading multiple projects and tasks simultaneously with a proven track record in meeting deadlines and quality standards. You will also be comfortable being accountable for the development and delivery of budgets, growing a new team and initiating and leading business development and relationship activities. As you will be interacting directly with individuals in senior positions within RSM and More ❯