for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
protected and their privacy respected. Driven by years of innovation, we offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customeronboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance. We provide peace of mind to a great array of organizations and More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
RVU Co UK
configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate with Account Managers, product, engineering and analyst teams to deliver exceptional service and drive client success. About Insight by Insight by is a dynamic B2B arm of providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable … insights to optimise their operations, improve customer experience, and drive business growth. What you'll be doing: ClientOnboarding: Manage the technical onboarding process for new clients, ensuring smooth implementation of Insight by solutions. Provide technical guidance and support during initial setup and integration. Conduct training sessions to educate clients on product functionality and best … practices. Product Configuration and Support: Configure and customise Insight by products to meet specific client requirements. Troubleshoot and resolve day-to-day technical issues reported by clients. Provide timely and accurate responses to client inquiries related to product features, APIs, and data delivery. Account Management Collaboration: Partner with Account Managers in pre-sales meetings to provide technical expertise More ❯
software deployments Remotely connect to customer systems to diagnose and resolve technical problems Use Microsoft Excel for data formatting and importing into databases Handle virtual machine (VM) support, onboarding of customer environments, and pipeline management Assist with the testing and rollout of new software updates Track and analyse recurring issues to improve long-term support outcomes What Were More ❯
dynamic and fast paced environment where you can grow, learn and feel challenged. The atmosphere is fun, consultative and focused on delivering best of class products to our global client base. What You’ll Be Doing … Build and maintain long-term relationships with clients by understanding and interpreting their technical and business needs. Provide pre-sales technical assistance, product demonstrations, and training to support customeronboarding and adoption. Influence client decision-making by aligning our solutions with their goals and recommending best-fit services. Calculate client quotations, manage account administration, and support … pricing discussions across various models. Collaborate with global support teams to resolve technical issues and provide backup coverage when needed. Deliver compelling presentations and product education sessions tailored to client requirements. Work cross-functionally with Developers, Sales, and Marketing to ensure a seamless customer experience. Support project management efforts and contribute to technical support initiatives as needed. What You More ❯
expertise with agile delivery models to provide scalable, customer-centric solutions across financial services. The Role: As a Project Manager, you’ll be responsible for delivering end-to-end clientonboarding projects – from initial mobilisation through to operational handover. Working closely with clients and internal teams, you’ll ensure seamless transitions, effective governance, and compliance with industry … standards. Key Responsibilities: Lead the delivery of clientonboarding and service migration projects across financial services Act as the primary delivery contact for new clients during mobilisation and onboarding phases Coordinate internal departments (IT, Ops, Legal, Risk) and external client stakeholders Manage timelines, budgets, dependencies, and risks to ensure a smooth transition Maintain RAID … logs, stakeholder packs, and governance reporting throughout project lifecycle Ensure compliance with regulatory requirements and internal quality frameworks What We’re Looking For: Proven experience delivering clientonboarding or implementation projects in financial services Strong understanding of customer lifecycle, KYC/onboarding, and operational setup Excellent stakeholder engagement, including with external clients and third-party More ❯
Bridgend, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Lucid Support Services Ltd
a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you'll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. Working closely with internal pre-sales, service desk, and account management functions, you'll play a … crucial role in building long-term partnerships by identifying opportunities to add value across client environments. This is an ideal role for a hands-on technical professional - perhaps from a service desk or infrastructure background - looking to step into a client-facing, consultative role with a strong blend of delivery, onboarding, and relationship management. Key Responsibilities … Own the technical onboarding of new clients once initial project scopes are signed off by the pre-sales team. Develop strong, trust-based relationships with client stakeholders from day one. Understand client infrastructures, pain points, and requirements, ensuring smooth integration into our clients managed services. Act as the bridge between technical delivery teams and clients during More ❯
UK and beyond. We do things differently. Innovation drives us, whether through our dynamic team of legal experts or our suite of technology driven legal solutions designed to meet client challenges. Founded in Cardiff, we have grown into a nationally recognised full-service commercial law firm, with offices in Swansea, Bristol, London, Birmingham, Leeds, and Liverpool. We pride ourselves … and growing Consultant Support team. This pivotal role provides essential administrative and finance-related support to our expanding community of self-employed Consultant Partners, ensuring a seamless experience from clientonboarding through to matter management and invoicing. This is an exciting opportunity for someone with a strong background in legal or professional services administration, particularly with experience … in legal finance, clientonboarding, and document handling. The successful candidate will play a key role in supporting the Commercial Director and the wider Consultant Community, helping to drive operational efficiency and ensure compliance with firm protocols. About the team At Acuity Consult, our Consultant Partners enjoy the independence of self-employment while benefiting from the support More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Lucid Connect Ltd
a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you’ll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. What you’ll be doing: ClientOnboarding: Oversee the configuration and integration of … client systems, ensuring seamless alignment with our infrastructure. Collaborate with diverse teams across the business to deliver tailored and exceptional onboarding experiences that meet each client's unique needs. Act as a trusted advisor, providing expert support and guidance to clients during the initial stages of their partnership to establish a solid foundation. Establish and implement … robust security protocols, including customised access controls and configurations, to ensure compliance with both client requirements and our standards. Client Offboarding: Oversee the secure and respectful deactivation of client accounts and services. Manage data transfer or return processes, adhering to privacy and security protocols. Coordinate across teams to ensure a professional and seamless client exit process. More ❯
Technical Solutions Consultant – CDM About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue More ❯
Technical Solutions Consultant – CDM About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue More ❯
Job Title: Client Relations Manager/Sales Administrator Location: Bridgend Office - Unit 4, Bocam Park, Pencoed, Bridgend, CF31 5LJ Salary : £27,500 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to … footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the … APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Customer Retention, Customer Service, Sales Executive, Customer Relations, Client Services, Customer Support, Client Services, Customer Service Executive, Customer Service Telephone Consultant, Telephone Customer Service Representative, Customer Advisor, Account Manager, Sales Account Executive may also be considered for More ❯
Unreal Engineer Location: UK Based (No sponsorship available) Day Rate: £275 Outside IR35 Job Position: Contract – 6 months Work Pattern: Remote – 4 days total in Manchester & London for onboarding with their clients (expenses covered). Then fully remote for the rest of the contract I’m currently on the lookout for a C++ Engineer to join one of More ❯