Customer Insight Jobs in South Wales

5 of 5 Customer Insight Jobs in South Wales

Head of Experience Design

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Confused.com
Annual Insurances vertical - including Confused.com. This is a senior strategic role, responsible for embedding design thinking into our business strategy, building high-performing teams, and delivering experiences that drive customer value, commercial outcomes, and long-term innovation. Youll inherit and lead a team of 8 (product designers, content designer, visual designers, and user research), empowering them to shape products … strategy to the details of a quote journey. What you'll be doing: Business Strategy & Design Thinking Partner with senior leadership to translate revenue goals into actionable strategies, embedding customer insight and design thinking across product, marketing, and commercial functions. Team Leadership & Development Lead, coach and scale a multi-disciplinary design and research team. Foster a culture of … clear career paths. Product Discovery & Delivery Define and oversee design discovery practices that de-risk decisions. Identify and capitalise on opportunities for innovation (think AI) as well as translating customer insight into roadmaps that deliver measurable value and support innovation at pace. Customer Acquisition & Retention Lead cross-functional initiatives to improve acquisition, retention, and product density. Align More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Data Analyst

Newport, Gwent, United Kingdom
Hybrid / WFH Options
Lloyds Bank plc
and MBNA brands. Senior Data Analyst - Commercial Performance analyst is a varied and multi-faceted role. You will provide commercial performance and competitor insights, and identify opportunities to optimise customer loan demand. This will cover our varied distribution channels (digital, branch, telephony, aggregators), as well as our propositions and customer journeys. This role is essential to delivering our … each year, generating £650m income per annum, with strong growth this year and in plan going forward. The purpose of the Loans Commercial Performance team is to deliver our customer lending goals, with sustainable shareholder returns, and within our risk appetite. Key responsibilities and accountabilities Understand customer behaviour and commercial performance drivers to support delivery of the Loans … customer and financial plans Provide and present concise, insightful performance analysis to senior stakeholders Your role will involve implementing data management, controls, and governance and ensuring effective oversight to minimise data risk. You will be a champion for change, finding opportunities to improve our existing data management capabilities or transform our current ways of working with data. Your role More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Data Analyst

Newport, Gwent, United Kingdom
Lloyds Banking Group
each year, generating £650m income per annum, with strong growth this year and in plan going forward. The purpose of the Loans Commercial Performance team is to deliver our customer lending goals, with sustainable shareholder returns, and within our risk appetite. Key responsibilities and accountabilities Understand customer behaviour and commercial performance drivers to support delivery of the Loans … customer and financial plans Provide and present concise, insightful performance analysis to senior stakeholders Your role will involve implementing data management, controls, and governance and ensuring effective oversight to minimise data risk. You will be a champion for change, finding opportunities to improve our existing data management capabilities or transform our current ways of working with data. Your role … will involve collaboration with non-technical colleagues to understand data needs for Loans Commercial Pricing, Performance, and Reporting. Identify opportunities to increase customer demand and shape future Loans propositions based on deep customer and competitor insight Work effectively with wide range of key stakeholders (e.g., GB&M, Customer Insight, Finance, Group Transformation, Customer Propositions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Scientist

Cardiff, South Glamorgan, United Kingdom
Future Publishing
partnerships, you'll boost referral traffic, grow licensing revenue, and promote our position as a trusted source in an evolving AI-driven ecosystem. You may also work on our customer data platform, developing analytics and data products that power personalisation, smart recommendations, and actionable customer insights. This is a hands-on, exploratory role with scope to build models More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager - WMS Software

newport, wales, united kingdom
Swindale Parks Recruitment
achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯
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