2 of 2 Customer Insight Jobs in Wales

career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers … Head of Support within a short period of time for those wishing to grow their career. Role Overview We are looking for an experienced Customer Support Manager/Head of Support to lead and develop our customer support function in a fast-growing online marketplace. You will ...

specific product and buyer messaging frameworks that give GTM teams clear, usable direction. Working closely with Product Management to ensure messaging reflects real customer problems and market priorities. Creating foundational messaging briefs, playbooks, and enablement content for UK sales and marketing teams. Owning the execution of product and feature … such as proposals, collateral, case studies, and FAQs to support win rates and reduce sales cycles. Partnering with Product, Product Analysts, and Voice-of-Customer teams to understand the UK buying journey and identify funnel improvement opportunities. Acting as the product marketing lead for the UK, tailoring global initiatives ...