2 of 2 Customer Insight Jobs in Wales

Design Researcher

Hiring Organisation
Pontoon
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Contractor
Contract Rate
£500 - £600 per day
Contractor) to join a multidisciplinary design team, working across the full product lifecycle. You will take ownership of end-to-end research activities, translating insight into clear direction and helping shape meaningful customer experiences. What You'll Be Doing Partnering with designers, product managers and engineers to identify … customer problems and develop the right research questions. Planning, managing and delivering research across the development lifecycle - from discovery to evaluative testing. Conducting qualitative research using a range of appropriate methods. Translating complex research findings into clear, actionable insights that empower teams. Combining qualitative and quantitative inputs to strengthen ...

Enterprise Account Manager

Hiring Organisation
Spencer - Richardson
Location
Cardiff, Wales, United Kingdom
environments. The successful candidate will inherit and then own a portfolio of approx 15-20 existing key accounts and be responsible for delivering exceptional customer experience as well as growth, you will be commercially minded with a consultative, solutions‐oriented approach, always putting the customer first. You will … enterprise‐level clients across industrial, construction, logistics, manufacturing, utilities, and related sectors. Develop and execute strategic account plans to expand product adoption and maximise customer value. You will also identify and pursue opportunities for cross‐sell and up‐sell across the Safety Shield Global ecosystem. Build trusted, influential partnerships ...