Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
phs Group
IT ServiceDesk Experts - were looking for you! IT ServiceDeskAnalyst CaerphillyHead Office £25,396.80 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT ServiceDeskAnalyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT ServiceDeskAnalyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or More ❯
Neath - Metal Box Milland Road Ind Est, Neath, West Glamorgan, United Kingdom Hybrid / WFH Options
Marston Holdings
Are you a tech troubleshooting expert? Your next career adventure awaits! We’re on the lookout for a ServiceDeskAnalyst to join our dynamic team in Neath on a full-time, permanent basis! If you’re passionate about solving technical challenges, this is the role for … first point of contact for customer support, you’ll be crucial in resolving technical issues: Troubleshooting alerts from our monitoring systems. Collaborating with the ServiceDesk Team Leader and support team to identify recurring issues and enhance training/documentation. Handling inbound incidents via phone, email, and our … servicedesk portal. Proactively checking client systems for performance, minimising downtime. Working closely with internal teams (product & development) to resolve complex issues and escalate when necessary. What We’re Looking For: Communication Skills : Excellent written and verbal communication. Tech Expertise : Previous experience in a technology-led support role. More ❯
ServiceDesk Technical Analyst Position Description Are you ready to take ownership of your career, solve real-world challenges and be part of a supportive, innovative team? At CGI, we empower you to grow, think creatively and make a difference. We're recruiting for Technical Analysts to … our team and play a vital role in delivering exceptional IT support to our valued clients over the phone, as part of our 5* Service Desk. Our clients include Council Workers supporting major cities, Government agencies and large UK commercial businesses. CGI was recognised in the Sunday Times Best … NSV) Security Check (SC) level. Starting Salary is £24,700 with twice-yearly increments subject to performance. Your future duties and responsibilities Join our ServiceDesk team and play a vital role in delivering exceptional IT support our valued clients over the phone. Key Tasks: • Provide over the More ❯