8 of 8 Service Management Jobs in South Wales

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Cardiff, UK | Permanent | Full-time | £34,000-£37,000 per year Our client is looking for an experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service delivery … supplier management, SLA performance and continual improvement, working with stakeholders across the UK and Europe. The Role The successful candidate will be responsible for creating, negotiating, implementing, monitoring and improving Service Level Agreements (SLAs), as well as helping to ensure customer requirements are reflected within service ...

Service Delivery Manager | Cardiff | £62,000 + excellent benefits An opportunity has arisen for an experienced Service Delivery Manager to take ownership of business-critical technology services within a complex, regulated organisation. You'll operate at the centre of a multi-supplier technology environment, making sure strategic partners … meet their service commitments and that technical performance translates into dependable outcomes for colleagues. The organisation supports a large, geographically distributed workforce and provides services that must remain resilient around the clock. This position combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

business systems improvements. What You'll Do: Lead teams responsible for application support, business systems development and testing Drive improvements in governance, processes and service delivery Act as the senior escalation point for business-critical applications Manage and prioritise application change requests and enhancements Oversee the delivery of developments … function Support application strategy and continuous improvement initiatives What You'll Bring: Experience leading application, business systems or software development teams Strong people management and stakeholder management skills Experience introducing governance, structure and best practice into technology functions Strong understanding of the software development lifecycle Good SQL knowledge ...

change to keep delivery predictable and controlled. Ensuring quality, health and safety and technical standards are maintained. WHAT WE'RE LOOKING FOR: Strong project management experience within national, multi-site IT or data infrastructure environments. Strong experience managing project scope, budgets, schedules, quality, risk, dependencies and change. A good … understanding of the practical challenges involved in delivering projects. Experience using tools such as Microsoft Project, Excel, Smartsheet or similar project management and reporting systems. Excellent communication, negotiation and influencing skills. A proactive and practical approach to problem-solving. The ability to manage multiple workstreams in a fast-paced ...

change to keep delivery predictable and controlled. Ensuring quality, health and safety and technical standards are maintained. WHAT WE'RE LOOKING FOR: Strong project management experience within national, multi-site IT or data infrastructure environments. Strong experience managing project scope, budgets, schedules, quality, risk, dependencies and change. A good … understanding of the practical challenges involved in delivering projects. Experience using tools such as Microsoft Project, Excel, Smartsheet or similar project management and reporting systems. Excellent communication, negotiation and influencing skills. A proactive and practical approach to problem-solving. The ability to manage multiple workstreams in a fast-paced ...