Support Analyst Jobs in South Wales

11 of 11 Support Analyst Jobs in South Wales

IT Support Analyst

Newport, Wales, United Kingdom
Jiyu Consulting
Social network you want to login/join with: Newport/Monmouthshire client requires an IT Support Analyst for an initial 3-month contract onsite. Proven experience in dealing with incidents and solving problems is essential. Your background should cover: Windows Server Windows 10 VMware Active Directory management VPN Working with other technical professionals within an ITIL environment … you should have sound incident management and customer-facing skills. For more information on this onsite IT Support Analyst contract in Newport, please contact us. #J-18808-Ljbffr More ❯
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IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24)

Newport, Wales, United Kingdom
JR United Kingdom
Social network you want to login/join with: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24) Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum … of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem solving skills Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and More ❯
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Service Desk Support Analyst

Cardiff, Wales, United Kingdom
Proactive.IT Appointments
Social network you want to login/join with: Service Desk Support Analyst – 5 days on site We are looking for an experienced and talentedService Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to … create a new career path for themselves. JOB PURPOSE: Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests … through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client’s systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support More ❯
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IT Support Analyst | Fully Remote | UK only

Wales, Butetown Community, South Glamorgan, United Kingdom
Hybrid / WFH Options
IntaPeople
IntaPeople are currently supporting a globally based Fintech organisation, who due to continued growth require an IT Support Analyst to join their Support team. This role will be open to fully remote candidate within the UK but candidates will need the ability to work within the UK without restriction. As part of their Client Services team, you … ll provide technical support to their business customers with technical expertise, platform defects and first point of call for communications when issues arise. Working within the wider team, you’ll report to the Head of IT global support whilst partnering with wider teams within the organisation such as Project Managers and Solution Design Engineers. At least 1+ year … experience in an IT Support or technical customer facing role with excellent troubleshooting skills. Having experience within the SaaS industry, managing enterprise clients and networking concepts would be an advantage but not essential. What you’ll be doing: Be the point of contact for technical issues for large corporate organization Respond to support reports within SLA and with More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
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Lead Technical Support Analyst

Cwmbran, United Kingdom
Aneurin Bevan University Health Board
we live our lives and to the health and care of our population and through this recognition, have developed the ABUHB Digital Strategy - Transformation through Digital. The Lead Technical Support Analyst is a new position and presents an exciting opportunity for the person with the right skills, experience and aptitude to shape this role. This is an office … options can be discussed in line with the Health Board's flexible working policy. Main duties of the job Your main responsibilities will be: Lead and manage the technical support team to ensure timely and effective resolution of software application issues. Oversee daily operations and provide advanced troubleshooting for software application issues, both functional and non-functional. Manage deployment … processes, release management, change control, environment and configuration management. Develop and implement best practices to enhance team performance and support processes. Foster a culture of continuous improvement and customer service excellence. Lead on work within area of remit, collaborating with colleagues in Digital, Data and Technology (DDaT) and other stakeholders. Key technologies include: Supporting applications written using C# within More ❯
Employment Type: Permanent
Salary: £46840.00 - £53602.00 a year
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End User Support Analyst - EUC - Cardiff

Cardiff, Wales, United Kingdom
Crimson
End User Support Analyst – BAU – Cardiff (Onsite Fulltime) Inside IR35 – £300 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities: Extensive experience as an End … User Support analyst supporting BAU queries in a busy professional services environment End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/ More ❯
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End User Support Analyst - EUC - Cardiff

Cardiff, Wales, United Kingdom
Crimson
End User Support Analyst - EUC - Cardiff Direct message the job poster from Crimson Inside IR35 – £300 agreed assignment rate, may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities … Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Hardware knowledge of end point devices (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony, WiFi) Accessing and configuring Firmware/BIOS to set standards Exposure to Operating Systems - install, update, remediate (Microsoft Windows - all supported versions) Experience with end point software … Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Crimson by 2x. Get notified about new End User Support Specialist jobs in Cardiff, Wales, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of More ❯
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Project Support Analyst

Cardiff, Wales, United Kingdom
Yolk Recruitment Ltd
Project Support Analyst (12 month FTC) 📍Cardiff 💰 £30,000 – £35,000 per annum What You’ll Do: Support a major systems upgrade within the Buying and Merchandising function by providing hands-on assistance throughout the development, testing, and implementation phases. You’ll play a key role in analysing current processes, identifying areas for improvement, and ensuring that … and contribute independently Excellent communication skills, both written and verbal, to liaise effectively across departments and with external providers Why You Should Apply: This is an exciting opportunity to support a key transformation project and gain valuable experience in systems implementation. You’ll join a collaborative and forward-thinking team, where your ideas and input will be valued and More ❯
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Project Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Vibe Recruit Limited
Are you experienced in procurement, stock management, or ordering, with a strong ability to build relationships across departments? Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems. This role involves working closely with multiple teams to understand current processes, test new systems, and … a bonus, as would any exposure to system testing or merchandising environments. Key Responsibilities: Understand and document current business processes, highlighting problems and opportunities. Help identify system issues and support their resolution. Assist in writing and executing a thorough testing plan for the upgraded system. Maintain clear documentation of issues and proposed solutions. Support implementation by helping draft More ❯
Employment Type: Permanent
Salary: £35,000
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Project Support Analyst

Cardiff, South Glamorgan, United Kingdom
Vibe Recruit Limited
Are you experienced in procurement, stock management, or ordering, with a strong ability to build relationships across departments? Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems. This role involves working closely with multiple teams to understand current processes, test new systems, and More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

Project Support Analyst

Cardiff, Wales, United Kingdom
VIBE RECRUIT LIMITED
are considering sending an application, make sure to hit the apply button below after reading through the entire description. Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems. This role involves working closely with multiple teams to understand current processes, test new systems More ❯
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Support Analyst
South Wales
25th Percentile
£29,000
Median
£30,000
75th Percentile
£31,000