Support Analyst Jobs in South Wales

Support Analyst
Wales > South Wales

The median Support Analyst salary in South Wales is £45,637 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 64 60 68
Rank change year-on-year -4 +8 +22
Permanent jobs requiring a Support Analyst 1 41 36
As % of all permanent jobs advertised in South Wales 0.12% 2.80% 3.16%
As % of the Job Titles category 0.14% 3.08% 3.53%
Number of salaries quoted 1 3 11
10th Percentile - £30,000 £24,408
25th Percentile - £32,813 £26,988
Median annual salary (50th Percentile) £45,637 £40,000 £31,000
Median % change year-on-year +14.09% +29.03% +21.57%
75th Percentile - £48,625 £31,500
90th Percentile - £52,300 -
Wales median annual salary £25,875 £36,750 £30,000
% change year-on-year -29.59% +22.50% +1.69%

All Permanent IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 723 1,332 1,019
% of permanent jobs with a recognized job title 86.07% 90.92% 89.39%
Number of salaries quoted 456 886 562
10th Percentile £23,504 £27,157 £28,513
25th Percentile £25,087 £35,000 £36,303
Median annual salary (50th Percentile) £48,500 £46,099 £45,498
Median % change year-on-year +5.21% +1.32% -9.00%
75th Percentile £65,000 £60,000 £62,988
90th Percentile £71,125 £70,000 £75,000
Wales median annual salary £47,683 £45,000 £45,000
% change year-on-year +5.96% - -5.26%

Support Analyst
Job Vacancy Trend in South Wales

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Support Analyst in South Wales

Support Analyst
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Support Analyst in South Wales.

Salary trend for Support Analyst in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +29 1 £45,637 +14.09%
Support Analyst
Wales

Support Analyst Skill Set
Top 22 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 16 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) VoIP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Cisco
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Prime
1 1 (100.00%) Cisco Certification
1 1 (100.00%) NHS
1 1 (100.00%) Firewall
1 1 (100.00%) Wi-Fi
1 1 (100.00%) CWNA
1 1 (100.00%) Cisco IOS
1 1 (100.00%) Network Security
1 1 (100.00%) Cisco ASA
1 1 (100.00%) CWTS
1 1 (100.00%) Cisco ISE
1 1 (100.00%) Aerohive Networks
1 1 (100.00%) Data Centre
1 1 (100.00%) Cisco Firepower
1 1 (100.00%) Public Sector

Support Analyst Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) Cisco ASA
1 1 (100.00%) Cisco Firepower
1 1 (100.00%) Cisco IOS
1 1 (100.00%) Cisco ISE
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) Network Security
1 1 (100.00%) TCP/IP
1 1 (100.00%) VoIP
1 1 (100.00%) Wi-Fi
General
1 1 (100.00%) Public Sector
Miscellaneous
1 1 (100.00%) Data Centre
1 1 (100.00%) NHS
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) CWNA
1 1 (100.00%) CWTS
Systems Management
1 1 (100.00%) Cisco Prime
Vendors
1 1 (100.00%) Aerohive Networks
1 1 (100.00%) Cisco