14 of 14 User Research Jobs in South Wales

won’t just be designing wireframes — you’ll be shaping digital journeys that thousands of people rely on. You’ll: Help create seamless, accessible experiences across our platforms. Support user research activities like interviews, surveys and usability testing. Turn insight into action with wireframes, journey maps and interactive prototypes. Collaborate closely with developers, project managers and designers to … a team check-in to prioritise tasks or review feedback. Mid-morning, you’re wireframing a new feature with input from the project lead. After lunch, you’re observing user testing on a new booking form and sketching refinements. By 4pm, you’re in a cross-team design sprint, mapping out a better way for customers to compare matches. …/UI design role. Aspiring to won't count. A portfolio showcasing your work, demonstrating your thought process and methodology. Confidence using Figma to prototype and design. Knowledge of user-centred design and accessibility principles. Ability to balance creative thinking with practical solutions. Strong communication and collaboration skills. Someone who’s curious, positive and always up for a design More ❯

organisation is seeking a Senior Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in … agile, multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design decisions are backed by research, evidence, and data. You'll also work to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs More ❯

organisation is seeking a Senior Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in … agile, multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design decisions are backed by research, evidence, and data. You'll also work to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs More ❯

know sections have been emphasised Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards … in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried … the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user More ❯

The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior … designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least … arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user More ❯

are now looking to help them find a talented an Senior Interaction Designer (eligible for SC clearance) to get help contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles. Main Responsibilities: Design & Develop User-Centred Services: Work in agile, cross-functional teams to design … and prototype user-focused services. Collaborate with service managers and programme leads, contribute to user research, and create interactions across various channels and technologies. Justify design decisions with evidence and data. Promote Design Excellence: Ensure a consistent, high-quality user experience by using reusable design components and best practices. Lead & Mentor Designers: Support, coach, and develop … guidance to ensure best practices are followed across the team. Person Specification - Essential Criteria: Experience working in agile, multi-disciplinary teams delivering iterative design work. Skilled in creating accessible, user-focused solutions across different channels. Ability to produce key design outputs such as user flows, service blueprints, and site maps. Proficient in prototyping tools like Figma, GOV.UK Prototype More ❯

are now looking to help them find a talented an Senior Interaction Designer (eligible for SC clearance) to get help contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles. Main Responsibilities: Design & Develop User-Centred Services: Work in agile, cross-functional teams to design … and prototype user-focused services. Collaborate with service managers and programme leads, contribute to user research, and create interactions across various channels and technologies. Justify design decisions with evidence and data. Promote Design Excellence: Ensure a consistent, high-quality user experience by using reusable design components and best practices. Lead & Mentor Designers: Support, coach, and develop … guidance to ensure best practices are followed across the team. Person Specification - Essential Criteria: Experience working in agile, multi-disciplinary teams delivering iterative design work. Skilled in creating accessible, user-focused solutions across different channels. Ability to produce key design outputs such as user flows, service blueprints, and site maps. Proficient in prototyping tools like Figma, (url removed More ❯

forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to … craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them … to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url More ❯

forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to … craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them … to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url More ❯

the best for our users is essential, working hard and having fun along the way. The role: You’ll design end-to-end product experiences, from early concepts and user flows to polished UI You’ll bring a high level of craft to interface design, with strong attention to detail and brand consistency Help map out user journeys … closely with our UX designers, developers, and product owners in an agile, cross-functional team Contribute to our design system, creating and maintaining scalable components and patterns Design intuitive user interfaces that balance aesthetics with usability and accessibility Present and communicate your work clearly to stakeholders, balancing user needs with business goals Own and evolve the visual design … that showcases strong UI and visual design Solid understanding of design systems and component-based design A keen interest in UX and a desire to grow your skills in user research, flows, and interaction design An appreciation for accessibility and inclusive design principles Collaborative mindset and comfort working in agile, cross-functional teams Strong communication skills - able to More ❯

teams, and delivering experiences that drive customer value, commercial outcomes, and long-term innovation. Youll inherit and lead a team of 8 (product designers, content designer, visual designers, and user research), empowering them to shape products, marketing, communications and services used by millions of UK households. Acting as a thought leader across the organisation, youll work closely with … revenue goals into actionable strategies, embedding customer insight and design thinking across product, marketing, and commercial functions. Team Leadership & Development Lead, coach and scale a multi-disciplinary design and research team. Foster a culture of experimentation, learning, and shared accountability. Build strong communities of practice and clear career paths. Product Discovery & Delivery Define and oversee design discovery practices that … and content to create seamless, high-performing customer journeys. Innovate at Scale Evolve our standards, tools, and practices that enable product teams to deliver high-quality, consistent, and efficient user experiences while enabling us to innovate, test and learn at speed. What we're looking for: Proven leadership of cross-functional design and research teams in fast-paced More ❯

reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive More ❯

reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive More ❯

to define and deliver this new product that helps our small business customers make the most of Monzo. You'll help build the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and their customers to have a delightful card payments experience. It's a new product that we're planning … efforts across multiple workstreams as we define and build our product offering and maintain alignment with our Business Banking offering Collaborate seamlessly: Work iteratively with teams across design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy. Communicating effectively: Inspire stakeholders with the product vision and share the right context … data scientists to define key metrics, run experiments, and deliver business impact. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You More ❯