9 of 9 2nd Line Engineer Jobs in the South West

Role: 2nd Line IT Engineer Location: Chippenham (Hybrid working | 1 day in Office) + Client Site Visits Salary: Up to £36,000 DOE Benefits: Strong development pathway + varied technical exposure Our client, a leading technology services provider, is hiring a 2nd Line IT Engineer to support a fast-paced … excellent service, and contributing to project activity. It’s an excellent opportunity for someone ambitious, client-focused, and passionate about developing their technical capability. What you’ll do Provide 2nd Line support across customer-facing and remote channels Manage incidents, troubleshoot issues, and maintain helpdesk workflows Configure PCs, servers, firewalls, and contribute to daily system checks including More ❯

Role: 1/2nd Line Support Engineer Location: Christchurch - Bournemouth Salary: £25,000 - £30,000 Job Responsibilities Provide technical support to end-users via phone, email, or in person, and resolve hardware and software issues promptly. Troubleshoot and diagnose technical problems related to desktops, laptops, printers, network connectivity, and other IT equipment. Escalate complex technical … maintenance of IT policies and procedures. Collaborate with cross-functional teams to identify opportunities for process improvements and proactive issue prevention. Qualifications Proven experience working as a 1st/2nd line support engineer or in a similar technical support role. Excellent problem-solving and communication skills with a customer-oriented approach. Solid knowledge of Windows More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent … and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice and SOPs Providing a high level of customer service to all clients Liaising with 3rd party software vendors Determine root causes and implement short/long … are seeking include: Windows Desktop and Server operating systems experience Microsoft 365 administration experience Office Desktop software experience Anti-Virus troubleshooting experience Desktop, Laptop & Printer troubleshooting experience Broadband line diagnosis operational understanding Networking and Wi-Fi Operational understanding Mac/Linux operational understanding Operational knowledge of Active Directory A problem solver It would be lovely if you have More ❯

Second Line Service Desk Engineer - Bodmin Onsite!!!!! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to … Third Line, and supporting field engineers on-site. The ideal candidate is proactive, collaborative, results-driven, and skilled at working in fast-paced environments with strong interpersonal abilities. Keys skills and responsibilities, Previous Support/Service Desk Experience Demonstrates knowledge of Microsoft 365, including email concepts, SharePoint, OneDrive, and Azure AD. Has an understanding of network concepts such … backup products, as well as cloud storage solutions. Shows familiarity with Windows Servers, including Active Directory, DHCP, DNS, Group Policy Objects, Print Management, and AD Sync. Provides second line technical support to businesses across various sizes and industries. Manages and monitors the helpdesk, identifies issues, troubleshoots problems, and performs repairs or upgrades as needed. Serves as an escalation More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact click apply More ❯

My global client based in Bristol have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV More ❯

Second Line Service Desk Engineer - Bodmin Onsite!!!!! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to … Third Line, and supporting field e... More ❯

Second Line Service Desk Engineer - Bodmin Onsite ! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to … Third Line, and supporting field e click apply for full job details More ❯