4 of 4 3rd Line Engineer Jobs in the South West

3rd Line Infrastructure Engineer Salisbury – Hybrid working (mix of office, home, and client site) £38,000 – £45,000 DOE Driving licence required – client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking … will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting client environments … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯

3rd Line Support Engineer Location: Cheltenham (Hybrid – approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rd Line Support Engineer … projects and play a significant role in shaping the technical function as the office continues to grow. What you’ll do Act as a senior escalation point for complex 3rd line issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents that cannot be handled by 1st/2nd line … collaborate with cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office’s technical capability. What we’re looking for Strong 3rd line experience across Windows Server, networking, Active Directory, virtualisation, cloud (Microsoft 365/Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line More ❯

Job Title: 3rd Line IT Helpdesk Engineer Reports to: IT Helpdesk Manager Salary: £30,000 - £33,000 Hours: 40 hours per week (Monday to Friday) Location: Bournemouth Are you ready to elevate your career in a vibrant and innovative tech environment? At Protect Line, we're searching for an experienced and highly skilled … 3rd Line IT Helpdesk Engineer who excels in problem-solving and thrives on delivering top-notch service. This senior role is the final escalation point for complex IT-related issues and plays a crucial part in the maintenance, development, and implementation of our core infrastructure. The successful candidate will be responsible for managing and supporting … and security. This position offers the opportunity to lead on substantial infrastructure upgrades and the assessment of new technologies. Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service More ❯

Role: 3rd Line Engineer Location: Bristol Salary: up to £50,000 The Role: Technical Escalation: Act as a senior escalation point for complex technical issues and project challenges. Project Delivery: Lead projects end-to-end, from scoping and planning to execution and completion. Pre-sales Support: Collaborate with the pre-sales function to design effective More ❯