St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
and procurement, driving cost control and supplier performance reviews; champion continual improvement and standardisation across Field Engineers, PMO, Service Managers and third parties; manage strategic risk and issue mitigation, businesscontinuity and major-incident/change governance; produce executive reporting on performance, capacity and costs; ensure compliance and audit readiness; and coach and develop manager-level colleagues to …/KPIs, and excellent stakeholder, leadership and coaching skills. Desirable: Power BI/reporting, Lean Six Sigma/Prince2/Agile, large-scale facilities or network operations, and strategic business-continuity/major-incident experience. Behaviours: responsible, open, ambitious, collaborative, adaptable and accountable, promoting integrity and safety. Whats in it for you? We offer a range of benefits More ❯
the Programme, supporting the migration of high-quality, compliant data into Microsoft Dynamics 365 Finance & Operations (D365 F&O) .They will work closely with the Data/Reporting Lead, Business Unit Data Leads, Process Leads, and technical partners to deliver accurate and auditable data migration outcomes. This role focuses on hands-on data migration execution (including data profiling, mapping … cleansing, validation, and reconciliation) using the Data Management Framework (DMF) within D365 F&O and following the Data Enablement Strategy principles and guardrails. The Data Analyst will help ensure businesscontinuity and data integrity throughout the migration lifecycle, contributing to mock migration cycles, Business Unit test data preparation, data quality remediation, and go-live readiness across all … loading, and validation. - Execute data profiling, cleansing, and standardisation across key domains (Customer, Vendor, Product, etc.). - Prepare and maintain source-to-target mapping documents in alignment with approved business rules and data standards. - Map, prepare, and migrate Business Unit test data to support system integration testing (SIT), user acceptance testing (UAT), and other non-production environments. - Work More ❯
Frome, England, United Kingdom Hybrid/Remote Options
HRGO Recruitment
of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities to enhance client businesses, recommending … additional services that foster growth and security. Proposal Generation: Collaborating with project engineers to scope technology changes, craft proposals, and address client queries. Support New Business: Engaging with the Business Development team to assess potential client IT systems and provide actionable improvement recommendations. What They Are Looking For Proven experience in account management or technical consulting … years+), preferably in an MSP or IT services setting. A strong grasp of IT infrastructure, cloud services, cybersecurity, and businesscontinuity practices. Exceptional communication and relationship-building skills, with the comfort to engage with managers and CEOs. The ability to translate complex technical concepts into actionable business value. A talent for managing multiple clients and priorities efficiently. More ❯
Frome, Somerset, United Kingdom Hybrid/Remote Options
HR GO Recruitment
of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities to enhance client businesses, recommending … additional services that foster growth and security. Proposal Generation: Collaborating with project engineers to scope technology changes, craft proposals, and address client queries. Support New Business: Engaging with the Business Development team to assess potential client IT systems and provide actionable improvement recommendations. What They Are Looking For Proven experience in account management or technical consulting … years+), preferably in an MSP or IT services setting. A strong grasp of IT infrastructure, cloud services, cybersecurity, and businesscontinuity practices. Exceptional communication and relationship-building skills, with the comfort to engage with managers and CEOs. The ability to translate complex technical concepts into actionable business value. A talent for managing multiple clients and priorities efficiently. More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum Car or allowance/ Bonus
Frome, England, United Kingdom Hybrid/Remote Options
Profectus Recruitment
enjoy combining technical know-how with a people-first approach, you’ll fit right in. The Role As a Technical Account Manager, you’ll be the link between clients’ business goals and the technology that helps them reach them. It’s a mix of account management, technical advice, and strategic planning – all centred on helping clients get the most … anything IT-related. Technical Advice Provide clear, practical guidance on IT strategy, infrastructure, cybersecurity, and cloud services, including Microsoft 365, Cyber Essentials, and ISO 27001. Quarterly Reviews Lead quarterly business reviews to assess performance, highlight improvements, and create future technology plans. Customer Success Spot opportunities to improve how clients work, recommending services and solutions that add real value. Proposals … and Projects Work with engineers to scope out projects, prepare proposals, and help clients understand how proposed solutions will meet their goals. Supporting New Business Collaborate with the Business Development team to review potential clients’ systems and suggest improvements. What We’re Looking For 4–5 years’ experience in account management or technical consultancy, ideally in an MSP More ❯
Day to day, you’ll maintain and enhance Microsoft Windows Server, Active Directory, and VMware environments, while managing HP storage and Veeam backup platforms to safeguard data and maintain business continuity. You’ll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. You’ll also contribute to service stability More ❯
storage, and backup systems. Day to day, youll maintain and enhance Microsoft Windows Server, Active Directory, and VMwareenvironments, while managing HP storageand Veeam backupplatforms to safeguard data and maintain business continuity. Youll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. Youll also contribute to service stability and continuous More ❯
team and drive continuous improvement across our technical operations. The Role You will oversee our corporate IT and DevOps landscape-ensuring systems are secure, resilient, and aligned to evolving business needs. From cloud-native tooling to infrastructure-as-code, you'll help us build, run, and scale with confidence. Key Responsibilities: Lead a collaborative team of infrastructure and DevOps … Windows/Linux, VMs, containers) Drive CI/CD, automation, and Infrastructure as Code practices Ensure compliance with NIST, NCSC, CIS, JSP, and ISO 27001 Oversee backup, DR, and businesscontinuity strategies Maintain strong cyber hygiene and proactively manage vulnerabilities Create documentation and a knowledge-sharing culture Work cross-functionally to support infrastructure projects What We're Looking More ❯
Bath, Avon, England, United Kingdom Hybrid/Remote Options
Robert Half
in achieving and maintaining Cyber Essentials Plus accreditation. Develop and enforce IT policies on data handling, access control, and security awareness. Maintain and test a robust Disaster Recovery and BusinessContinuity Plan. Innovation & Emerging Technology Explore and drive adoption of AI tools (e.g. Microsoft CoPilot) to enhance productivity. Identify and evaluate emerging industry tools and trends for potential … adoption. Support automation and digital transformation projects in collaboration with business stakeholders. Essential Experience & Skills: Strong technical background with hands-on expertise in: Microsoft Dynamics or comparable ERP systems, Cloud technologies (Azure preferred) Networking, server management, backups, cybersecurity principles Track record of successfully leading IT change or transformation projects. Experience leading IT support functions, ideally including 1st Line Support. … technical and non-technical audiences. Passion for innovation and continuous improvement. Hybrid working is available and on-site parking can be provided. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid/Remote Options
Neptune (Europe) Ltd
cloud infrastructure. Ensuring all systems are secure, patched, resilient, and proactively monitored, leading on IT security, reviewing reports and responding to incidents swiftly and effectively. Contribute to Neptune's businesscontinuity, disaster recovery, and backup strategies. Provide subject matter expertise on infrastructure improvements, lifecycle management, and capacity planning. Keep clear, up-to-date documentation and procedures that support … operational excellence. Partner with teams across Technology and the wider business to deliver infrastructure projects and support transformation initiatives. Stay ahead of emerging technologies, identifying opportunities for improvement and innovation. You'll bring Proven experience in a senior infrastructure or systems engineering role. Demonstrated technical competency across several of the following areas: Microsoft Server Operating Systems M365 Ecosystem Microsoft More ❯
with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group’s business systems, CRM platforms, telephony, and IT infrastructure. The role ensures businesscontinuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. … with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration … and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or More ❯
Poole, Dorset, South West, United Kingdom Hybrid/Remote Options
Jigsaw Specialist Recruitment
Location: Poole (Hybrid minimum 2 days on site) Salary: Competitive + benefits Are you a self-motivated developer who enjoys solving complex problems and improving business systems? Were working with a forward-thinking organisation in Poole seeking a Software Analyst Developer to join their busy IT team. In this hybrid role, youll play a key part in developing and … maintaining critical business applications, integrating systems, and implementing new solutions that directly impact efficiency and customer satisfaction. Youll work closely with internal stakeholders to identify opportunities for improvement and deliver smart, scalable solutions. What youll be doing Supporting and enhancing existing business systems and integrations Designing and developing new software and API integrations (ETL workflows) Troubleshooting application issues … Microsoft 365 tools (SharePoint, Power Automate, Forms) to streamline processes Collaborating with internal teams and third-party vendors to deliver robust IT solutions Documenting systems and processes to ensure businesscontinuity Providing user training and support when required About you Youll have hands-on experience with tools such as MS SQL Server (including SSRS/SSIS), Visual Studio More ❯
based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support businesscontinuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop More ❯
Architects. Provide governance on service aspects across the programme. Through-Life Management Ensure Secure by Design (SbD) principles are met in collaboration with security teams. Define service elements for: Businesscontinuity Monitoring Maintenance Backup/Restore Security patching Availability & resilience Operational support and RACI alignment Service Design & Assurance Define service roles and responsibilities. Establish service acceptance criteria. Guide More ❯
Taunton, England, United Kingdom Hybrid/Remote Options
UK Hydrographic Office
focused IT services across the UKHO including service desk operations, corporate IT services (1st and 2nd line), incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role requires close engagement with the Executive Leadership Team, senior colleagues within the UKHO and key stakeholders within the Ministry of Defence and external partners. This … working at the Taunton office at least 3 days a week with working from home. Job description Lead and manage the IT Operations Department, ensuring SLA compliance and service continuity for a technology estate that is highly complex and includes significant proportion of legacy (technical debt). Own and oversee incidents and problem management, departmental businesscontinuity … initiatives and performance reporting to enable data driven decisions to achieve service excellence. Manage vendor relationships and contracts for IT services. Collaborate with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations team to drive a high performing, continuous improvement, customer centric mindset and culture. Own, report and ensure visibility of KPIs and More ❯
complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to … and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull … identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, BusinessContinuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior More ❯
complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to … and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull … identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, BusinessContinuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior More ❯
complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to … and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull … identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, BusinessContinuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Opus Enterprise Ltd T/A Real Recruitment
model for our engineering team. Long-term, this post may evolve into a Technical Director role with senior leadership responsibility and significant influence over the future direction of the business Salary: £40,000 - £55,000 Fulltime onsite Core Responsibilities Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), typically involving transitions from on-premises servers to the … Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are … fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Essential Experience Proven track record in leading projects with Microsoft 365, SharePoint, Azure/cloud migrations. End More ❯