Customer Support Team Leader
- Hiring Organisation
- TQR
- Location
- Newton Abbot, Devon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
improvements Operational Performance & Reporting Own and deliver Customer Support KPIs, including response times, order processing, backlog management, and customer satisfaction Champion effective use of HubSpot CRM, ensuring all customer interactions are logged, tracked, and followed up accurately Work closely with Sales and Marketing to optimise workflows, reporting, and visibility … focused approach with strong decision-making skills Excellent communication skills with the ability to influence stakeholders at all levels Confident and consistent user of HubSpot CRM (or similar CRM platforms) Desirable (Not Essential) Experience with ERP, MRP, or order management systems Background in healthcare, medical devices, or regulated environments Demonstrated ...