15 of 15 IT Analyst Jobs in the South West

IT Support AnalystGloucesterHybrid with travel£30,000 - £35,000The Level 2 IT Support Analyst provides second-line IT support across all Gloucestershire sites in the organisation, taking ownership of escalated issues and ensuring the smooth operation of cloud-based and on-premise systems.The role involves remote and on-site troubleshooting, user administration, system configuration, and escalation … of complex infrastructure and security issues. Working closely with Field Technicians, the Senior IT Analyst, and the Head of IT, the postholder plays a key role in delivering responsive, secure, and high-quality IT services across the organisation.Main Duties and Responsibilities Work collaboratively and effectively with colleagues within the Trust IT Services team to support … the development of the Trust IT Service Follow and deliver upon the Trust's IT service desk support and incident management policies and processes to all stakeholders Follow and deliver IT service desk incident and support service offerings in line with the Trust's internal and external KPIs and SLAs. Support the Head of IT in More ❯

Our client, a prominent player in the aerospace sector, is currently seeking a skilled Second Line IT Analyst to join their team on a contract basis in Wimborne. Key Responsibilities: Providing second line IT support, managing and resolving incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with … first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service … quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment More ❯

Our client, a prominent player in the aerospace sector, is currently seeking a skilled Second Line IT Analyst to join their team on a contract basis in Wimborne. Key Responsibilities: Providing second line IT support, managing and resolving incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with … first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service … quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment More ❯

IT Support Analyst Gloucester (on site) 6 Month Contract Rate: £180 - £190 per day (Inside IR35) We are working with a leading public sector organisation seeking an experienced IT Support Analyst to join their busy internal support team on a contract basis. This is a hands-on role providing first and second-line technical support to … ensuring a high standard of customer service. Due to the nature of the role existing or recent NPPV3 or SC Clearance is highly desirable. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with … Maintain accurate asset and configuration records. Contribute to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes More ❯

meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great perks here … To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to! Knowledge of SQL would also be advantageous. This More ❯

meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great perks here … To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to! Knowledge of SQL would also be advantageous. This More ❯

IT Capacity Analyst/Disk Analysis/Servers/On Premise/Infrastructure analysis/VMWare/Nutanix/Virtualised Computing/Hypervisors/ServiceNow/Hybrid Warwickshire Remote/6-month contract/£450 550 per day Inside IR35. One of our leading clients is looking to recruit a IT Capacity Analyst role. Location Warwickshire … per week in the office or 1 day every 2 weeks) Duration initially 6 months Day rate £450 550 per day Inside IR35 Experience/role: Experience in an IT Capacity Analyst role Disk Analysis for on premise VMs Assessing Capacity thresholds and preventing disk breaches Usage Analysis and decommissioning Network analysis/infrastructure usage preventing capacity breaches … IT capacity management procedures and processes Demonstrable experience of managing performance and capacity in an IT Applications Environment Experience of evaluating data and presenting recommendations to drive improvement Demonstrable problem solving skills Good Stakeholder Management skills with the ability to influence across levels Desirable: VMWare/NetApp Nutanix Hypervisor ServiceNow MS Azure More ❯

Overview We are looking for am IT Service Analyst to join our team for a 12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor/supplier support on other services such as … mobile phones and managed print. The role is Monday to Friday and hours between 08:00 to 16:00 or 09:00 to 17:00 It is hybrid with a requirement to be onsite in Chippenham 1 to 2 days per week How will you contribute? Maintaining the ITSM tool Request Form with all Products covered by DaaS, and … articles for End Users to consume. Create and maintain all Order information relevant to ensure cross charging of items to the correct profit centres including any appropriate reports for IT Commercial on a weekly and/or monthly basis. Manage the end-to-end lifecycle of the procurement process, managing of requests in the ITSM tool, orders through Oracle More ❯

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Hurn. This is a full time, fixed term role until September 2026 which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll … be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools … interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and More ❯

Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on IT Support Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your attention. … rooms shipshape Supporting project work and occasional visits to nearby offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK … driving licence Bonus Skills (not deal-breakers): Microsoft 365 or Active Directory admin experience Exposure to AWS or PowerShell Broader familiarity with Linux and Apple tech stack Why it’s a great move: The company offers a blend of hands-on experience, structured support, and team culture, plus some excellent perks. This isn't just a support role, it More ❯

The IT Service Desk at Avon and Somerset Police are a responsive 24/7 IT service that supports all our employees by resolving their IT Issues and enabling them to serve our communities. The support we provide covers desktop, mobiles, telephony, radio, servers, networks, body worn video cameras, wireless environments and the Microsoft product set, and … much more. You will answer incoming calls to the service desk, raise and triage tickets, and offer a high level of customer support. You will be providing technical IT support via the telephone, customer service portals and face to face to police officers and police staff. In this role you can benefit from our hybrid working scheme where you … customer problems where possible and escalating calls where required. Skills and Experience: Any customer service experience will be highly beneficial. Strong attention to detail and problem solving skills Any IT qualifications or self-taught technical knowledge would be advantageous Self-motivated and eager to learn What we can offer: A competitive salary of £26,106 - £28,653 (plus allowances More ❯

impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you … certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond … to and resolve IT service requests and incidents in a timely manner. Collaborate with the wider IT team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions More ❯

Overview Due to a recent promotion Wincanton is recruiting for a Service Desk Analyst to join the team in our Head Office for a 12 month FTC. The Service Desk Analyst works in the operations function providing a single first point of contact to all users, for the resolution of incidents and the administration of IT service … working 7am-5pm Mon-Fri, rotating shift pattern 07:00-15:30/08:30-17:00 Based in Chippenham Head Office How will you contribute? Provide 1st line IT technical support,taking ownership of the customer Incident or Service Request and see it through to resolution Monitor support ticket queues ensuring incidents are actioned in line with … a high degree of customer service Assist with Infrastructure tasks as and when required Occasionally attend tech bar initiatives at locations/Sites around the country assisting users with IT issues Maintain user security on all systems Completion of Service Requests Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications What will More ❯

position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in supporting critical shopfloor applications that keep production lines running smoothly. OT SUPPORT ANALYST Salary: £35,000 - £40,000Location: Bristol/Milton Keynes This permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in supporting … they arise on production lines, swiftly resolving technical challenges related to endpoint devices such as printers, scanners, barcode readers, smart devices, and more. You will interact regularly with both IT professionals and business users to understand their needs and deliver solutions that keep operations running efficiently. By following robust service management protocols-including incident response, change control, capacity planning … contribute significantly to operational excellence on the shopfloor. * Monitor day-to-day incidents on the shopfloor and ensure timely resolution to minimise disruption to manufacturing operations.* Engage with both IT and business users to address functional issues related to manufacturing systems and provide clear communication throughout the incident lifecycle.* Follow established service management processes including Incident, Change, Capacity, Problem More ❯

Role purpose The purpose of this role is to act as the conduit between the IT department and Healix Health, ensuring clear and effective two-way communication. The position holder is expected to capture change requests to the Healix Health product suite to validate their business value and collaborate with the IT department to deliver fit-for-purpose … agile projects using PRINCE2 methodology or similar. Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements. Relevant qualifications · A degree or equivalent. · A recognised qualification in business analysis. As we are expecting a high level … and deliverables This position denotes the following essential responsibilities and deliverables: Analyse business requirements. Report concisely and clearly on technical matters to non-technical staff. Effectively translate requirements into IT solution deliverables. Project management of multiple workstreams. Participate in Healix Health workshops. Provide updates to Healix Health on the status and progress of related IT projects. Required Criteria More ❯