11 of 11 IT Support Technician Jobs in the South West

only drives innovation but also empowers its employees to grow and thrive. Our client is a fast-growing, cutting-edge professional services company offering an exciting opportunity for an IT Support Technician to join them at this exciting stage (~350 employees globally). This is a great opportunity to play a pivotal role in shaping the future … of a professional services organisation and software distributor, while advancing your own career in a dynamic, collaborative environment. What youll be doing as their IT Support Technician As an IT Support Technician , you will be responsible for providing good quality, researched resolutions to issues raised by end-users. You will be trained and suitably … equipped to troubleshoot and provide solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customer experience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain … hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety More ❯

Are you an experienced IT support professional? Passionate about training and guiding other to master technologies? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are delighted to be partnering with a longstanding client to recruit for a It Support Technician and Trainer to join … newly created role, ensuring lots of scope for autonomy! Benefits: 23 days annual + bank holidays Private Medical Insurance Employee Assistance Programme Regular social events Income protection As an IT Support Technician and Trainer, you will: Create and deliver effective training and support on technologies to our staff Tailor sessions to meet the needs of all … experiences Create and maintain handouts, tutorials, e-learning and booklets, ensuring content is regularly updated Work closely with managers of departments to ensure training is aligned with operational goals Support in the set up of new starters Prepare meeting rooms, ensuring all IT equipment and links are operational Be the point of contact for IT issues across More ❯

Robert Half have partnered exclusively with an SME in the Bristol area to recruit an IT Technician on a permanent basis The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers The IT department contributes to the … successful running of various departments within an organisation by meeting the business, organisations and employees needs regarding all aspects of IT for the company, from the governance of the company's infrastructure to the maintenance and functionality of the IT systems. Main Responsibilities: Installing and configuring Software onto new Hardware and Equipment. Talking staff through a series of … face, through email or over the telephone, to help set up systems or resolve issues. Prioritising and managing open ticket cases. Managing External Communication Infrastructure within the business. Managing IT Software Contracts and Monthly costs for the department. IT Budget Management. Managing and Purchasing IT equipment for the business. Troubleshooting system and network problems, diagnosing and solving More ❯

IT Support Technician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT Support Technician to join a secure support team. … This role is ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage … locations Handle the disposal process for equipment in line with contract procedures Perform basic hardware triage and in-warranty repairs , coordinating with vendors for parts and returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset More ❯

You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing More ❯

As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a … attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation More ❯

We’re excited to offer an opportunity for a proactive and customer-focused individual to join our team as a 1st Line Service Desk Technician, with a primary focus on providing remote technical helpdesk support. Role In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring … a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems, communicates clearly and confidently, and takes pride in providing helpful, timely support. A logical and thoughtful approach … ticket Provide efficient customer service to a vast client base Work in accordance with company values, policies, procedures and standards. Building and maintaining strong relationships with customers through the support you deliver Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you: Are motivated and More ❯

Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - switches, firewalls, wireless, IP More ❯

Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades … as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers More ❯