Minton Place, Victoria Street, Windsor, Berkshire, England
GOLFBREAKS LIMITED
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays … internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational … s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference Project Work: Support the development of existing systems or implementation of new technologies by contributing More ❯
UNIT 8, VICTORY CLOSE, WOOLSBRIDGE INDUSTRIAL ESTAT, WIMBORNE, England
COMMS (UK) LTD
We’re excited to offer an opportunity for a proactive and customer-focused individual to join our team as a 1st Line Service Desk Technician, with a primary focus on providing remote technical helpdesk support. Role In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring … work independently but also value collaboration and shared success Take pride in ensuring our customers feel supported and informed every step of the way Can demonstrate an interest in IT, software and hardware Hold a valid UK driving license and have access to your own vehicle Training Expected duration: 17 months Apprenticeship level: Level 3 (Advanced) Programme: Information Communications … Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1 More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Robert Half
Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment Monitor computing power … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - switches, firewalls, wireless, IP More ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. … software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to maximise efficiency. Support the delivery of TDM programmes through administering various IT support needs in the delivery team such as administration and invigilation of the exams via Pearson Vue or virtual testing systems. Support for the overall networking and connectivity in More ❯
About the roleAs anSC Cleared IT Migration Support Technician you will be providing execution of the ELS Refresh Clinic and therole involves hands-on support with device migration, system updates, andinventory management. Tell me more, tell me more...Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:You can … Clearance is mandatory Strong attention to detail and ability to follow technical instructions Comfortable working in a structured, high-security environment Excellent communication and teamwork skills What's in it for you? - Our client loves to reward theirpeople for doing a great job. This is 5 day per week onsite contract. A daily rate, in-scope IR35, of £ 19.38 More ❯
Minton Place, Victoria Street, London, United Kingdom, England
Golfbreaks Ltd
internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational … Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all … times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues Network Technicians More ❯
The IT systems within our clients architects firm are critical to their ongoing operations, including operational management, communications, data storage (including security/access), and design functions. The Apprentices role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary. KEY DUTIES Provide technical support to end-users, both … data and its storage and communication systems Assist with network administration tasks, including setting up user accounts and permissions Work together with other managers and directors in relation to IT and IoT (Internet of Things) matters CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Living More ❯