L2 technician looking for a new challenge. You will be working as part of an onsite Services team delivering quality tier-2 support to remote L1 teams across the country for a prestigious MoD contract, with a key focus on delivering to the customer within the agreed SLAs. The … premise technical support for Server Technologies (Microsoft Server, Virtualisation), Storage Technologies (SAN, Backup), and Network Technologies (LAN/WLAN/WAN) Working in a desktop support environment with Microsoft Windows 10 End user device imaging and configuration over LAN networks Remote support via screen sharing, remote control … and remotedesktop Desirable You have experience in: Working in a Defence based (or similar) environment, as well as an understanding of the MOD’s ICS security policy Experience of providing Tier-2 technical support covering complex Incident, Problem, and Change Management Microsoft Endpoint Configuration Manager (MECM) ITSM more »
premise technical support for Server Technologies (Microsoft Server, Virtualisation), Storage Technologies (SAN, Backup), and Network Technologies (LAN/WLAN/WAN) Working in a desktop support environment with Microsoft Windows 10 End user device imaging and configuration over LAN networks Remote support via screen sharing, remote control … and remotedesktop If you are a 2nd Line Support Engineer and looking for an exciting opportunity, then please send your CV to me today as this will go quickly. more »
IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows … OS, remotedesktop services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as more »
