IT Service Desk Analyst
- Hiring Organisation
- Artis Recruitment
- Location
- Bristol, Avon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £30,000 per annum
Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring an outstanding user experience. Key Responsibilities Provide technical support for IT applications and hardware. Diagnose, analyse and resolve incidents or escalate where necessary. Install, configure and maintain … software, hardware, and user accounts. Administer iPhones on Intune and manage SCCM tasks. Support desk setups for new starters, moves and organisational changes. Communicate effectively with users via phone, email, and face-to-face. Contribute to identifying recurring issues and developing solutions. Keep users updated on the progress ...