7 of 7 Customer Engagement Jobs in South Yorkshire

days per week on site) Employment Type: Permanent Salary: Up to £53k DOE Overview A progressive organisation is seeking a talented CE Application Analyst to join their Dynamics 365 Customer Engagement (CE) team. This is a fantastic opportunity for an experienced professional who enjoys problem solving, enhancing systems and helping to deliver an outstanding customer experience. The … Staying up to date with new technologies and recommending best practice solutions Skills & Experience The ideal candidate will bring: Strong experience with Microsoft Dynamics CRM/Dynamics 365 CE (Customer Engagement) Hands-on background in application analysis, deployment and troubleshooting Excellent communication and interpersonal skills, with the ability to collaborate across teams Strong problem-solving skills and a More ❯

Pega Decisioning Architect is a hands-on, strategic role responsible for designing, building, and optimizing the decisioning framework within the Pega platform, with a strong focus on the Pega Customer Decision Hub (CDH). This individual will be a subject matter expert who can translate business goals into scalable and efficient decisioning strategies, while also performing the practical configuration … Pega CDH, including Next-Best-Action (NBA) frameworks, real-time containers, and adaptive models. * Business to Technical Translation: Collaborate with business stakeholders, product owners, and data scientists to translate customer engagement goals and business requirements into effective and scalable decisioning frameworks. * Defining Policies & Rules: Define and implement engagement policies, arbitration rules, and predictive models to optimize customer More ❯

hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate/… management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. skills … in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/stakeholder & user engagement skills Benefits The chance to be a part of a fast paced, growing digital transformation project with an established market leader A competitive base salary up to £50,000 as well as comprehensive employee benefits package Modern state of the art offices with More ❯

Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯

Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯

Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯

with operational execution. A key deliverable of the role will be developing transactional sellers into consultative BDMs. You will foster a high-performance sales culture that is data-driven, customer-focused, and aligned with Twinkl’s mission to support educators worldwide. This role requires you to stay up to date with the UK education system, curriculum developments and competitors … sales metrics and driving solution based sales outcomes. Deliver accurate forecasting and ensure sales targets are met or exceeded. Identify performance gaps and implement strategies to improve conversion rates, customer engagement, and overall sales effectiveness. Support team members with complex negotiations, proposals, and closing high-value deals. Collaborate with marketing, customer success, and product teams to drive … cross-functional alignment and customer satisfaction. Encourage a culture of accountability, continuous learning, and professional growth within the sales team. Experience & Requirements: Proven success in coaching and developing salespeople into high-performing BDMs. Experience building a consultative, solution-focused sales culture. Proven track record in B2B sales, ideally within the education, EdTech or SaaS sectors. Strong consultative sales skills More ❯