10 of 10 Customer Engagement Jobs in Sheffield

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

Our customer is seeking a dynamic and visionary Commercial Director to lead sales and drive profitable growth for their Sheffield branch. This senior leadership role is responsible for driving business growth, executing innovative commercial strategies, and ensuring the branch's profitability and long-term success. The Commercial Director will manage and develop high-performing teams, foster a digital-first … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities Team Leadership & Development: Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy: Develop … including pricing, market positioning, and product/service offerings. AI-Driven Sales & Operations: Champion the adoption and integration of AI-driven tools and data analytics to enhance sales effectiveness, customer engagement, and decision-making processes. Business Development: Identify, pursue, and secure new business opportunities across target sectors, building strong relationships with key clients and stakeholders. Digital Transformation: Lead More ❯

to create technical assets to improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous More ❯

with Marketing, Sales, Channel Partners, and Product teams to understand what prospects need and how we can help. Support webinars, tradeshows, and live events — and be part of our customer engagement strategy both in-person and online. Use Salesforce and other CRM tools to track leads, log interactions, and build account intelligence. Leverage social media and digital tools … internal teams to help shape better messaging and campaigns. 🚀 What We’re Looking For: A Bachelor’s degree (or equivalent experience) — business or marketing is a plus Experience in customer-facing roles like sales, marketing, or support (internships count!) Strong communication skills — you’re confident on the phone, in writing, and on social media Organized, self-motivated, and eager … Work with and learn from experienced sales and marketing pros Be part of a collaborative and inclusive team culture Gain hands-on experience in demand generation, lead qualification, and customer engagement Make a real impact on the business from Day 1 Whether you're just starting out or looking to pivot into tech, this role offers the perfect More ❯

facing business is seeking a CRM Lead/CRM Manager to join their high-growth team. Backed by a strong digital-first approach and a mission to elevate the customer journey, this role offers the opportunity to own and execute CRM strategy across both B2B and B2C functions. The Role As CRM Lead, you will take end-to-end … ownership of campaign strategy and execution, using data-led insights to drive engagement, retention, and customer value. Reporting into the Head of Growth, this role blends hands-on CRM execution with strategic development and stakeholder collaboration. Key Responsibilities Strategy & Ownership Own the end-to-end CRM strategy for B2B and B2C audiences Develop lifecycle marketing campaigns to improve … engagement and loyalty Test new ideas to gamify customer experience and drive retention Campaign Execution Execute automated and campaigns across multiple channels (email, push, in-app) Use CRM tools (e.g., Braze preferred, but not essential) to build, launch, and analyse campaigns Create and manage customer journeys, trigger flows, and personalisation logic Analytics & Optimisation Monitor and report on More ❯

activity Delivering inbound marketing activity and performance analysis Assisting in the development of strategic proposals for business development Coordinating event logistics and promotional assets Supporting feedback and insights through customer engagement programmes The Person Prior experience in a marketing role (B2B or B2C) Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple More ❯

lead and grow a high-performing sales team within a leading IT infrastructure and managed services provider. This role is pivotal in driving revenue, expanding market presence, and delivering customer-focused solutions. Key Responsibilities Lead and develop sales and account management teams to exceed revenue targets. Design and execute sales strategies aligned with business goals. Drive pipeline growth, lead … major bids, and manage the full sales cycle. Champion AI and digital tools to enhance sales performance and customer engagement. Build strong client relationships, ensuring retention and growth. Collaborate cross-functionally to align on go-to-market and service delivery. Monitor market trends and competitor activity to inform strategy. Support revenue operations (RevOps) to streamline sales processes. Requirements Proven More ❯

are a technology company specialising in digital marketing solutions. Their platform offers 2-way CRM integration, automated email marketing, and managed marketing services, helping businesses streamline operations and improve customer engagement. This apprenticeship is a great opportunity to develop software skills while working with innovative marketing technology. The ideal candidate has a strong interest in software development, with a More ❯