1 to 25 of 35 Customer Experience Jobs in South Yorkshire

Senior Customer Experience Manager, EU AMZL Concessions Job ID: Amazon UK Services Ltd. Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris Are you passionate about improving the customer … manage large-scale programs that improve the customer experience and find ways to positively surprise our customers with our services. As Senior CX Manager, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements. Achieving such aspirational … weekly and monthly action plans to deliver programs as per roadmap. • Identify and analyse data to isolate issues, develop solutions and prioritize opportunities for CX improvements. BASIC QUALIFICATIONS • Bachelor's Degree • Experience managing complex, cross-functional projects • Demonstrated experience developing and implementing operational processes that improved customer More ❯

Job Summary The Business Development Executive is responsible for developing Microsoft-related sales opportunities within the allocated sales territory or customer accounts. Microsoft services and deliverables are not all direct revenue-generating; the terms "customer" and "prospect" are expanded to include both revenue and non-revenue generating Microsoft … marketing activities for Microsoft services and will manage the "pipeline" of prospective customers to assure full utilization of resources and continual expansion of the customer base. The Business Development Executive will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to … assure the customer's expectations are reasonable, that deliverables are within the capabilities of the organization, and that ongoing relations with the customer are continually expanding and improving. The successful candidate will ideally be experienced in selling and promoting Microsoft Consultancy or Services and will be based from More ❯

its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and … than the traditional Amazon retail customers, and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience to serve this segment. To support our business growth, we are looking for a People Manager to lead our Professional Services Implementation … managers to implement Amazon Business as a solution. You will set team goals, define mechanisms and reporting requirements, provide guidance to your directs on customer engagements and internal projects, be a credible consultant with our top customers to solve their main procurement problems, help your directs develop their careers More ❯

driven decision-making. SaaS Operational Excellence Drive the evolution of our operating model to establish best-in-class SaaS capabilities. Leverage technology to enhance customer experience, operational efficiency, and business scalability. Design and implement streamlined, high-impact processes that support sustainable growth. Integration of Acquired Companies Lead the … successful onboarding of acquisitions into the Tes ecosystem. Maximize business value and customer benefits by optimizing post-merger integration. Align operational models to harness synergies and drive strategic objectives. Establish and oversee a centralized business roadmap. Ensure the seamless execution of strategic initiatives across departments and regions. Develop monitoring … business analysis, change management, and Agile methodologies. Foster a company-wide culture of continuous improvement and operational excellence. What will you need to succeed? Experience Proven experience in leading and delivering complex transformation programs in fast-paced environments, ideally within SaaS. Demonstrated track record in driving large-scale More ❯

core, ensuring they are innovative, trusted education solutions. Role overview: Tes is seeking a seasoned and strategic Head of Secondary Sales to drive new customer acquisition and expand our presence in the UK secondary school sector. This management-level role will lead a team of Business Development Professionals to … develop sales strategies and promote cross-selling of relevant Tes products within existing customer accounts, including small Groups. The successful candidate will have strong sales leadership experience and a deep understanding of the secondary education market. Key Responsibilities: Lead, mentor, and develop a team of Business Development Professionals … sales lifecycle from prospecting to deal closure, ensuring high conversion rates. Work closely with marketing teams to align on integrated campaigns that support new customer acquisition and sales targets. Identify and implement cross-selling opportunities for additional Tes products within existing secondary school customers. Align cross-selling initiatives with More ❯

seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You'll help us optimise our supply chains to make our customer experience even … conveniently and sustainably. Minimum Requirements Bachelor's degree in analytics or equivalent Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in supply chain Experience making recommendations and decisions … based on complex analyses and data Preferred Qualifications Master's degree in analytics or equivalent Experience leading process improvements Strong oral and written communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new … in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA’s … Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams More ❯

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new … in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA’s … Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams More ❯

executes engagements and take a proactive approach to mitigating potential risks before they arise. What you need: Bachelor’s degree or relevant years of experience in lieu of degree At least 10 years’ experience of working with the retail sector, preferably within a system integrator Experience developing … and implementing client strategies to drive revenue growth, enhance customer experience, and improve operational efficiency. In-depth understanding of sector specific requirements and the ability to navigate complex regulatory environments. Experience in executive revenue-generating roles, bringing comprehensive business acumen to account strategies and cultivating ‘win-win More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, were currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best … the project Take full ownership of financial performance, as well as quality and client relationships throughout Report project progress back to the business Required Experience You will need to be a proven Project Manager with strong AV experience A good understanding of relevant AV equipment to include Digital … DMX Lighting and BMS integration Familiarity with AV industry standards such as AVIXA (InfoComm) and certifications (CTS, CTS-D, CTS-I) is a plus Experience working with design software (AutoCAD, Visio, etc.) is a plus Salesforce experience Strong communication skills at all levels and an ability to drive More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, we’re currently seeking an experienced AV Project Manager to join our team. Salary: Up to £50,000 + Company Benefits As an AV … the project Take full ownership of financial performance, as well as quality and client relationships throughout • Report project progress back to the business Required Experience • You will need to be a proven Project Manager with strong AV experience • A good understanding of relevant AV equipment to include Digital … DMX Lighting and BMS integration • Familiarity with AV industry standards such as AVIXA (InfoComm) and certifications (CTS, CTS-D, CTS-I) is a plus • Experience working with design software (AutoCAD, Visio, etc.) is a plus • Salesforce experience • Strong communication skills at all levels and an ability to drive More ❯

and enthusiastic individual to join their team as a Level 4 Network Engineering Apprentice . This is a fantastic opportunity to gain hands-on experience, industry-recognised qualifications, and a solid foundation in IT networking and support. A Typical Day in the Job: Act as the first point of … and manage ticket queues, assisting in backlog reduction and workload balancing. Identify equipment and system access requirements for new users. Deliver a high-quality customer experience through consistent communication and support. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary … Cycle to work scheme Free eyecare Hands-on training and mentorship Opportunity to earn a Level 4 Network Engineer qualification while gaining practical industry experience Desired Qualities, Skills and Knowledge: Strong written and verbal communication skills (essential). Excellent problem-solving and decision-making abilities. Organised and able to More ❯

data is at the heart of what we do. About the role As a Privacy Apprentice you will join the Privacy function and gain experience across the full portfolio of activities. The apprenticeship program provides unique exposure and is designed to provide deep insight into the Data Privacy Office … function to gain the skills, knowledge, and experience to kickstart a successful career in Data Protection. During the 24-month scheme you will gain experience across the 3 arms of the team: Privacy Assessments and Information Rights and Governance Governance, Risk, Compliance and Culture Privacy Assurance Management Programs … are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs. An operation of this More ❯

our DNA. We are deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, we are currently seeking an experienced AV Project Manager to join our team. As an?AV Project Manager, you will lead the … of 150 are our most important customers.We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we are officially one of the Best Companies in … the top down by James, our MD (who hates titles and is just simply James) and the leadership team who make sure that brilliant customer service is at the heart of everything we do.When you meet us, you will see what we mean. It is so important that we More ❯

service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single … V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores … team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

and share them with the squad. Technically aware, you will write user stories and create test criteria For this role you must have B2B experience in a Product Owner role and any knowledge of the energy sector is an advantage. Key Responsibilities Include - Work with the Product manager to … into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customer experience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev … Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy sector Previous knowledge working as a product owner. This is a great More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, were currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, were currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best More ❯

technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a More ❯