12 of 12 Customer Experience Jobs in South Yorkshire

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure … ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience What will you be doing: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

needed Troubleshooting issues, improving performance and optimising stability, security and speed Working closely with marketing, IT and operational teams to ensure digital platforms support customer experience, product visibility and brand presence Supporting deployments, testing cycles and version control best practices What you’ll bring Strong commercial experience with Umbraco CMS (v10+) Solid backend development skills in C# and .NET/.NET Core Experience working with SQL Server Confidence managing and holding external agencies to account A problem-solving mindset with strong attention to detail Experience using Git or similar version control tools Nice ...

delivering innovative and trusted solutions. About the Role We're looking for a strategic and results-driven Head of Secondary Sales to lead new customer acquisition and expand Tes' presence in the UK secondary school sector. You'll manage a team of Business Development Professionals, driving sales strategies … including small Groups. Key Responsibilities Lead, mentor, and develop a high-performing sales team to exceed targets Design and execute strategic plans for new customer acquisition Drive cross-selling opportunities within existing accounts Collaborate with marketing, product, and customer success teams to accelerate growth Monitor market trends ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Support Specialist This is a key opportunity for an experienced Senior IT Technical Support Specialist to join a growing organisation where technical excellence and customer service sit at the heart of the business. The Role Based at the Sheffield head office, you will act as a senior escalation point … while also contributing to service improvement initiatives and supporting the wider technical team. This role is ideal for someone with strong hands-on technical experience, a structured troubleshooting approach and a genuine passion for delivering a great customer experience. Key Responsibilities Provide advanced technical support, ensuring issues ...

allowance + bonus and benefits. Principal Accountabilities - Manage complex projects from early stages of the sales cycle through to successful delivery, ensuring alignment with customer expectations. - Serve as the main point of contact from order confirmation, maintaining strong communication and trust throughout the project lifecycle. - Understand and validate both … customer needs and technical requirements, guaranteeing they are met at every stage of the project. - Communicate customer requirements effectively to the Operations department to ensure accurate solution build and adherence to agreed specifications. - Organise and lead Factory Acceptance Tests (FAT) both in-house and onsite, delivering a positive ...

wide range of channels including online, telephone, email and live chat. The company is known for combining strong technical expertise with a focus on customer experience and high standards in payment security. Gala Technology is looking for a Software Development Apprentice who is passionate about coding, motivated … where questions and ideas are always welcome. Through Gala Technologys partnership with Baltic Apprenticeships, the apprentice will receive structured training combined with hands on experience on live development projects. This includes exposure to modern development practices, payment technology, web and backend programming and the ongoing evolution of the SOTpay ...

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of services … apply knowledge of the principles of the Data protection act 2018/GDPR Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Next Steps: If this sounds like the role ...

Installation Engineer - Satellite & Networking - UK Wide Excellent opportunity to join a growing technology services organisation delivering high-speed connectivity and networking solutions across varied customer sites.* Full-time, permanent field-based role supporting satellite broadband and networking installations across the UK.* Hands-on position covering Starlink installations, routers, access … across infrastructure, construction, and engineering environments. They deliver critical networking and satellite solutions to enterprise customers, with a strong focus on quality, safety, and customer experience. What will you be doing? In this Installation Engineer role, you'll work as part of the Operations team delivering on-site satellite ...