1 to 25 of 64 Customer Service Jobs in South Yorkshire

Graduate Customer Service Advisor Rotherham - Hybrid £23,809.50 + Hybrid + Training + Monday-Friday Are you a recent Graduate or have some Customer Service experience looking to join an industry leading company that operates in over 130 countries, where you will receive specialist training on … range of products covers every aspect of the procurement process from start to finish? On offer is an exciting opportunity for a Graduate or Customer Service Advisorto join a global software company currently providing procurement solutions to over 800 clients, and 3 million users around the world as … they look to add to their team. In this role, the successful Customer Service Advisor will respond to inbound enquiries by telephone and email on the First Line Support help desk following through to ticket resolution and liaising with the relevant departments to allow for ticket resolution. The More ❯

across UK, Germany, and France Overview An exciting opportunity has arisen for a Salesforce Training Manager to join a global organization undergoing a significant customer service transformation. This role is pivotal in enhancing the adoption and proficiency of Salesforce CRM and associated tools among sales and customer service teams across Europe. Key Responsibilities Training Development: Design and produce engaging training materials, including e-learning modules, guides, tip sheets, tutorials, and videos, to support the customer service transformation program, system updates, and onboarding processes. Program Management: Oversee the EU sales and customer service … managing attendees, trainers, logistics, and communications in alignment with the transformation roadmap. Training Delivery: Conduct both onsite and online training sessions across sales and customer service functions, covering new initiatives, refresher courses, and new starter onboarding. Performance Evaluation: Establish KPIs to assess training effectiveness and implement improvements based More ❯

an IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for … providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. … are responded to promptly and you are responsible for following through to a resolution to agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with More ❯

Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Are you someone that has a wealth … skills you've built up from years of building relationships with those around you. If so, you have transferrable skills to success in a Customer Service Technical role. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be … helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. We understand that life never stands still, and like most roles, this opportunity is designed with flexibility in mind. We're More ❯

supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customer service actions and discussions Training As an IT … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. Kick-start your tech career with purpose! At Datacore, we're not just a technology company — we're innovators, powering the future of … supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customer service actions and discussions Salary, Hours & Benefits More ❯

the reception Maintaining booking system for rooms Maintaining appropriate stock levels of office consumables Ordering supplies via the on-line ordering systems Archiving Training Customer service standard level 2, including Functional Skills in English and maths if required Training centre will be located at CDC , Cricket Inn Road … Sheffield , S2 1TR Training will be one day a week Opportunity to move into full time position upon completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider SHEFFIELD CITY COUNCIL Working Week Monday - Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30 min lunch break). Expected … Closing Date Saturday, 31st May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Monday to Friday. Benefits: Free parking Development opportunities Role Responsibilities: Provide technical assistance and support related to computer systems, hardware, and software Utilize strong customer service skills and troubleshoot various IT issues effectively Ensure smooth and efficient operation of the technology infrastructure Proactively monitor, escalate, and pursue outstanding … Helpdesk calls to ensure prompt responses Keep customers informed about the progress of their Helpdesk calls Specify, create customer sales orders, and order new equipment for installation and configuration Candidate Requirements: 1-2 years' experience in a Helpdesk environment Experience in a 1st line support role Proficiency with Windows … Android & IOS) Basic Microsoft Office 365 administration skills Basic network troubleshooting Good communication skills and an excellent telephone manner Driven, motivated, and punctual Strong customer service skills Problem-solving ability and ability to work under pressure Positive attitude with high attention to detail Logical and methodical approach Full More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

Role: Service Desk Analyst Location: Sheffield Salary: £30,000 Are you passionate about IT support and thrive on solving technical challenges? We're on the lookout for a proactive and customer-focused Service Desk Analyst to join a dynamic and growing team based in Sheffield. The Role … As a Service Desk Analyst, you'll be the first point of contact for IT users, providing high-quality support and ensuring incidents and requests are resolved quickly and efficiently. You'll work across a wide range of technologies and play a key role in keeping business operations running … hardware, software, and network issues. Escalate more complex problems to second-line support. Maintain accurate documentation and contribute to a knowledge base. Deliver excellent customer service in every interaction. What We're Looking For: Previous experience in a service desk or IT support role. Strong problem-solving More ❯

supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customer service actions and discussions Salary, Hours & Benefits … get results and achieve goals while maintaining top level integrity and a strong work ethic Flexibility to work in a fast-paced environment Excellent customer service orientation, creative approach to problem solving Grade 5 in GCSE English, 4 in GCSE Maths Your Training with Baltic: This apprenticeship provides More ❯

Ten Live Ltd are urgently recruiting a Service Coordinator for one of our clients based in the Rotherham area. This is an amazing opportunity to work within a fast growing and adaptable business. Job Description- Working within a small team of Service coordinators, you will receive service … internal and external customers and be expected to provide an efficient and effective service. You will be responsible to plan, schedule and prioritise all service and maintenance calls for our customers all over the UK and to coordinate our team of Service Technicians to carry these out to … maximum efficiency. Key Responsibilities Raise service calls using our scheduling software and communicate the anticipated repair pathway Effective triage of service requests to ensure relevant information is gathered and accurately recorded to support the first time fix of plant in the field Develop a good understanding of our More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in More ❯

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently have vacancies for a Network Operation Technicians Technician to join Customer … within a reasonable commuting distance from our our Blackburn Meadows wastewater sites and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? Work type: These are permanent opportunities, working rotational 37 or 40 work patterns on a 4 on … legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: As More ❯

Summary The role of the Service & Support engineer is to provide expert hands on technical expertise in all aspects of installation, basic customer training, maintenance, fault-finding and customer support in respect of the company’s products which are mainly Lab instruments for analysis. The primary objective … is to be an efficient and effective member of the customer service team in delivering highly competent, effective & focussed engineering and technical support to the customer base to achieve maximum customer satisfaction and to further the professional image of the company. Responsibilities Working as a member … of the service team involved in installation, maintenance, service & technical support of a range of instrumentation. Lab work, including running samples. Duties include: Liaise with customers and colleagues in the site planning process prior to installation Inspect, install, set up test and achieve specifications of systems and accessories More ❯

Summary The role of the Service & Support engineer is to provide expert hands on technical expertise in all aspects of installation, basic customer training, maintenance, fault-finding and customer support in respect of the company’s products which are mainly Lab instruments for analysis. The primary objective … is to be an efficient and effective member of the customer service team in delivering highly competent, effective & focussed engineering and technical support to the customer base to achieve maximum customer satisfaction and to further the professional image of the company. Responsibilities Working as a member … of the service team involved in installation, maintenance, service & technical support of a range of instrumentation. Lab work, including running samples. Duties include: Liaise with customers and colleagues in the site planning process prior to installation Inspect, install, set up test and achieve specifications of systems and accessories More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

Job Title: IT Service Desk Team Leader Location: Sheffield, South Yorkshire Salary: £30,000 - £35,000 PLUS 25 Days Holiday (Rising With Service), Vendor Certifications, Private Pension, Private Healthcare, Profit Bonus Scheme, Hybrid Working We are looking for an IT Service Desk Team Leader to join a … forward thinking, innovative Managed Service Provider (MSP) in Sheffield. This is a great opportunity for someone with strong technical expertise and leadership skills to manage a team, drive service improvements, and ensure high-quality support for clients. This is a unique opportunity to join a thriving business, where … Windows Server, Microsoft 365, and Entra ID Experience with networking technologies (firewalls, switches, VPNs) Familiarity with virtualization (VMware, Hyper-V) Excellent problem-solving and customer service skills Previous experience leading or mentoring a team is a plus If you have the technical expertise and leadership skills to excel More ❯

Role: Service Desk Engineer Area: Sheffield Salary: £32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, to provide 1st & 2nd line solutions to their client base. Experience working in a Managed Service environment is essential! The … careers! Please do not waste anytime and apply right now! Skillset: ** Windows Server ** Office 365 ** DNS/DHCP ** Azure AD ** Routing/Networks ** Excellent Customer Service Desirable: ** Firewalls ** Backups ** Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

and resolution. Suggesting improvements through the demand process. Providing support to regional teams which may include face-to-face visits Responsible for providing excellent customer service in all interactions with customers Resolve issues as the first point of contact whenever possible Required Skills: Hardware build, configuration and deployment More ❯