23 of 23 Customer Service Jobs in South Yorkshire

Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical … assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. The Role ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

seal support systems. Our products are designed to improve the reliability of rotating equipment. Today we employ more than 1750 people and provide customer service from 230 locations in 104 countries. The Test Technician role is an integral part of this team and plays a major part … Experience with rotating equipment (manufacturing, design or build) Desirable Experience with Instrumentation Report writing Experience with mechanical seals Character Essential Desire to provide exceptional customer service Eager to assist in the continuous improvement of the organisation Ability to promote, participate in Health, Safety & Environmental policies. Ability to promote ...

Title: Service Desk Team Leader Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping a busy service desk running smoothly … this could be a great next step.We're supporting an established MSP in Sheffield who are looking for a Service Desk Team Leader. You'll stay hands-on technically, but you'll also guide the team, support escalations and keep the workflow steady and organised. This is a role ...

Support Specialist This is a key opportunity for an experienced Senior IT Technical Support Specialist to join a growing organisation where technical excellence and customer service sit at the heart of the business. The Role Based at the Sheffield head office, you will act as a senior escalation … broad range of systems and services. You will take full ownership of issues from initial diagnosis through to resolution, while also contributing to service improvement initiatives and supporting the wider technical team. This role is ideal for someone with strong hands-on technical experience, a structured troubleshooting approach ...

Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. Completing daily system health checks … find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server ...

recruit an IT Technician for a full-time, permanent position in Sheffield . This is an exciting opportunity to join a dynamic and customer-focused technology company that delivers tailored IT solutions to a diverse client base. The successful candidate will play a key role as the first point … contact for technical support, providing hands-on troubleshooting and on-site assistance while maintaining excellent customer service standards. Key Responsibilities for the IT Technician role: • Act as the first point of contact for client IT support requests via phone and email. • Install, configure, and maintain software, hardware ...

will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting … Citrix XenApp/XenDesktop Relevant certifications (eg, Microsoft, Citrix, Fortinet) would be an advantage. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion - About Us Work matters. It's where we spend a third ...

Support Engineer MUST: Have excellent written and verbal communication skills with the ability to work both independently and part of a team Have strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. Be IT literate with the ability ...

Growth Opportunities * Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

fast-paced business environment. You will act as the first point of contact for IT support across the organisation, providing high-quality customer service while resolving technical issues and supporting users with their day-to-day technology. The Role You’ll be responsible for delivering responsive and effective … focus include: Acting as the initial contact for IT-related queries via phone and ticketing systems Accurately recording, categorising, and prioritising incidents and service requests Diagnosing and resolving common technical issues, escalating where required Supporting users with hardware, peripherals, and mobile devices Providing assistance with Microsoft Office and standard ...

troubleshooting, and assisting users to ensure IT systems run smoothly. You'll be working for a growing business delivering reliable IT solutions and excellent customer service. Responsibilities: ? Respond to IT support requests via phone, email, or ticketing system ? Troubleshoot hardware, software, and network issues ? Assist with user account management … permissions ? Support IT projects and system upgrades as required ? Maintain accurate documentation of support activities ? Provide excellent customer service to internal stakeholders Experience and certifications required: ? Proven experience in first-line IT support ? Familiarity with Windows and/or Mac operating systems ? Basic networking knowledge ? IT certifications such ...

Security Engineer required for a company in Sheffield. To apply for this opportunity you must have or hold the following: •Fire alarm installation and service experience • Knowledge of Intruder alarms •Excellent customer service skills •CCTV IP Knowledge also beneficial •Fault Finding experience • Installation experience •Ability to work … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Sheffield and surrounding areas. Benefit ...

fixes. You must have: Excellent written and verbal communication skills with the ability to work both independently and part of a team. Strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. IT literate with the ability to learn ...

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range … effectively with all staff across the company Ability to establish positive and productive working relationships Able to work flexibly, including responding to high level service issues out of core hours Able to travel to various locations within a reasonable timescale to support the needs of the company Demonstrate ...

Printer Service Field Technical Services Engineer Servicing the Sheffield or Doncaster Area's. This role is to provide technical field support to accounts in the Kyocera group. We are looking for someone with Printer Technical Service Experience. Responsibilities: Provide technical assistance on printers Effectively investigate and rectify faults … think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary up to £31000 25 days holiday Company Car & Fuel Card The ability to Buy and Sell ...

process, external moderation/verification activity, and external assessment activity, following processes implemented by the Company from time to time to ensure we meet customer service and quality assurance targets. Work with relevant internal and external stakeholders regarding quality assurance processes and procedures for new and existing provision … Subject Moderators/External Quality Assurers by monitoring their performance and providing them with feedback as required, to ensure we provide an excellent, compliant service to our centres. Contribute to, and where appropriate, conduct and manage investigations into suspected cases of maladministration and malpractice. Provide support, advice, and guidance ...

setting up desktop hardware and peripherals as part of IT roll out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Location: DN4 5PQ Salary: PAYE - £14.90/hr (Basic … Time: Mon - Fri 09:00 - 17:30 Key Responsibilities Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to the desk, connect peripherals, connect cables (e.g. power and network) and perform ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

experience a broad range of school IT environments, making this an ideal opportunity for someone who thrives on problem-solving, initiative, and delivering excellent customer service. Key Responsibilities Attend schools to act as the in-house IT technician, resolving issues and providing guidance on IT systems. Own issues from … network user accounts, permissions, and daily backups. Act as a liaison between school management and our company, providing feedback and identifying potential opportunities for service enhancements. Essential Skills & Experience Proven experience in IT support, troubleshooting, and technical problem-solving. Knowledge of Microsoft Windows (Server & Desktop), Active Directory, Group Policy ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution What's In It For You? OTE Year 1: £30,000 (base + bonus) Hybrid working model: Work ...