17 of 17 ITIL Jobs in South Yorkshire

relevant certifications (e.g. Microsoft Certifications or similar.); Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central; Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps); Exposure to ITIL frameworks and structured change management processes; Experience working in a regulated or enterprise environment 3rd Line Support Engineer - Key duties Expert-Level Support & Issue Resolution Take ownership of high-level … Relevant certifications (e.g. Microsoft Certifications or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps) Exposure to ITIL frameworks and structured change management processes Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the More ❯

Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc. Skills Experience Required: 3rd Line IT Support - must have strong 3rd line IT Support experience. Strong Incident … Third Parties - managing the process - ensure all Incidents & Requests are passed to Third Parties when required - managed in a professional & timely manner - ownership of the resolution to agreed closure. ITIL Practices - understanding of ITIL Best Practices - Incident Management, Raising IT Changes etc. Collaborative Approach to Teamwork. Excellent Communication Skills. Desirable Experience: Cloud - AWS or Azure experience. Citrix Support. Benefits Package … Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate, Incident Management, ITIL, IT Support, 3rd Line IT Support, Barnsley, South Yorkshire, Permanent, T6/MN/(phone number removed). More ❯

to work under pressure Professional working attitude - strong ability to communicate effectively with local and remote team members Experience in a Technical Support/Net Ops environment Desirable skills ITIL knowledge/foundation certification TCPDump/Wireshark packet capturing Experience with the following: Fortinet - FortiGates and FortiSwitches, understanding of SDWAN solutions, AWS, Azure, Netreo monitoring tools If you are passionate More ❯

Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check More ❯

methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern … development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

of cloud security, governance, and performance monitoring Excellent leadership, strategic planning, and communication skills Familiarity with agile delivery, value streams, and large-scale transformation programmes Desirable: Azure certifications, TOGAF, ITIL What We Offer A unique opportunity to shape the future of our platform and services High-impact leadership role in a tech-forward organisation Drive platform modernisation, automation, and cloud More ❯

of cloud security, governance, and performance monitoring Excellent leadership, strategic planning, and communication skills Familiarity with agile delivery, value streams, and large-scale transformation programmes Desirable: Azure certifications, TOGAF, ITIL What We Offer A unique opportunity to shape the future of our platform and services High-impact leadership role in a tech-forward organisation Drive platform modernisation, automation, and cloud More ❯

tools (SNMP, Wireshark, etc.) Understanding of Azure and hybrid cloud networking is a plus Background supporting LAN, WAN, WLAN in corporate settings Excellent interpersonal, communication, and problem-solving skills ITIL Foundation certification or equivalent What we offer: A dynamic leadership role in a global technology team Hybrid working based in Helsinki or Sheffield, with up to 50% remote work A More ❯

support and maintenance of Audio visual installations, teaching space equipment, event production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated More ❯

support and maintenance of Audio visual installations, teaching space equipment, event production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated More ❯

knowledge of: Microsoft Office 365 Hardware Fault Finding on PC/Laptop and Tablets Preferred working knowledge of: Cloud hosted services and applications, Office 365 and Azure Knowledge of ITIL Service Operations processes and best practices “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where More ❯

Start Date Monday, 11th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Able to work independently Familiarity with ITIL Friendly Approachable Positive attitude Qualifications English GCSE, grade A*-B/9-6 (Essential) Maths GCSE, grade A*-B/9-6 (Essential) About the Employer Bluetree Group Established in More ❯

Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications environment services and the subsequent … and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and More ❯

Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications environment services and the subsequent … and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and More ❯

demand pipelines, ensuring delivery is prioritised, funded, and aligned with departmental goals. While not essential, having the following in place at the start of the role would be beneficial: ITIL 4 Foundation certification ITIL BRM certification You'll be given opportunity to get these certifications if you don't have them already. What skills, knowledge and experience will you need … engaged in their work and dedicated to their role. Promote diversity, inclusion and equality of opportunity, respecting differences and external experience. Extensive experience of a service management framework (e.g. ITIL) and proven experience in business relationship management. A champion of continual service improvement, actively improving and optimising current services. Extensive experience in building and developing effective working relationship with senior More ❯

ITSA, BIA, EIM, DR, and Cyber Security collaboration. -Strong understanding of regulatory requirements (e.g., FFIEC, ISO 27001, NIST, GDPR, etc.). -Familiarity with IT governance frameworks such as COBIT, ITIL, and risk frameworks like COSO or ISO 31000. -Experience conducting or supporting internal audits, control testing, or compliance reviews. -Excellent communication and stakeholder engagement skills across technical and business teams. More ❯