5 of 5 ITSM Jobs in South Yorkshire

background delivering technology services into retail or hospitality sectors An understanding of technology and experience working with ITIL frameworks Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems Experience managing supply chain or logistics support functions Permanent position Sheffield based HQ (S20) Hybrid working policy ...

related automation tools. Experience with RBAC, security, and compliance in enterprise environments. Knowledge of CI/CD, DevOps, and integration with monitoring and ITSM tools. Excellent communication, documentation, and stakeholder management skills. Knowledge of config as code concepts If you are interested in this role or wish to apply, please ...

technical assistance to VIPs and end users via phone, remote tools, email, and in-person support Manage and prioritise support requests through the IT service management platform (ServiceNow) Carry out on-site diagnostics and escalate complex issues where necessary to meet resolution targets Work closely with IT colleagues to support … equipment Contribute to IT projects and keep technical documentation up to date Skills and Experience: Microsoft certifications are advantageous Previous experience working with IT service management tools Strong knowledge of Windows operating systems, Active Directory, Office 365, and Microsoft Teams Familiarity with security tools such as antivirus solutions, web filtering ...

user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications through Citrix, providing guidance and troubleshooting support - Keep … solving abilities, particularly in troubleshooting Windows 10 and 11 operating systems, basic network issues, and overall ITSM processes - Proficiency in using Jira for IT service management and project management, and Google Workspace for collaboration - Knowledge of Citrix environments and the ability to support users in accessing their applications - Exceptional communication ...

Adecco are pleased to be recruiting for a IT Project Manager to work within the South Yorkshire Police Force Location: Sheffield Contract Type: Temporary Hourly Rate: £19.78 per hour End Date: until at least the ...