4 of 4 ITSM Jobs in South Yorkshire

Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone who is friendly, approachable, and empathetic. Great attention to detail ...

Essential Experience Previous experience working in an IT Service Desk or Helpdesk environment Experience supporting Windows operating systems and Microsoft 365 Experience using an ITSM or ticket management system Strong troubleshooting and problem solving skills Excellent communication and customer service skills Ability to prioritise and manage a busy workload Desirable ...

gaps, and inefficienciesEstablish and improve governance frameworks, standards, and controlsAbout youYou bring:Proven experience in IT asset management, licence management, or similarStrong knowledge of ITSM, CMDB, and asset management toolsA solid understanding of licensing, contracts, and compliance requirementsExcellent analytical, organisational, and communication skillsThe ability to influence stakeholders and drive process ...

users across 100+ sites, managing a team of 11 and overseeing everything from the Service Desk and Major Incident Management through to Asset & Configuration Management, ITSM platform development and third-party supplier performance. What you'll be doing Leading, developing and motivating a Service Desk and Service Operations team, building … third-party service performance Handling the full people-management piece What we're looking for Solid experience in IT Service Operations or IT Service Management, ideally managing a Service Desk or End User Support function of meaningful scale Confidence managing and developing a team, including handling performance and conduct conversations ...