5 of 5 ITSM Jobs in South Yorkshire

influence, partnership, and closing strategic opportunities. IF YOU ARE A ServiceNow commercial expert with deep knowledge of the ServiceNow product suite including CMDB, ITSM, ITOM, and other core modules with the ability to clearly articulate their business value to C-level stakeholders Well-connected within the ServiceNow ecosystem with ...

months (highly extendable) Rate: Inside IR35 We are seeking an experienced Product Manager to deliver high-quality digital services for our clients IT service Management company, a leader in digital business transformation in the UK public sector, with a strong track record in central government environments. Applicants must have demonstrable ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

burst analysis Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role … Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...

quota/bursting visibility. Tune search and platform performance: workload rules, concurrency, DMA, summary indexing, and scheduling hygiene. Implement alerting, enrichment, routing to ITSM/ChatOps, suppression windows, maintenance schedules, and runbook automation. Govern ingest and security: allow/deny lists, PII handling, TLS, token governance, index/role mapping … data quality SLAs. Integrate upstream sources and pipelines: OpenTelemetry, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka, CMDB/ITSM enrichments, AIOps/ML anomaly detection. Required Skills Splunk Enterprise: SPL mastery, CIM alignment, KV/lookups/macros, saved searches, index/retention/RBAC design, search performance ...