for someone with 1st/2nd line support experience within the legal industry, looking to build on their technical skills while supporting a modern Microsoft-based IT estate. ? The Role: As part of a friendly and forward-thinking IT team, you’ll be delivering hands-on support across the … smoothly. ?️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote users Escalating issues to 3rd line or … service desk experience , ideally in a legal or professional services firm Strong troubleshooting skills across Microsoft tech stack: Windows 10/11 , Office365 , Active Directory , basic Group Policy Familiarity with network basics (Wi-Fi, cabling, DNS/DHCP, VPNs) Professional attitude with a focus on excellent More ❯
DNS, DHCP). Experience with virtualization technologies (VMware vCenter, ESXi or Hyper-V). Good understanding of networking fundamentals and hardware components. Familiarity with Microsoft365 suite (Entra, Teams, SharePoint, Intune, Exchange). Exposure to backup systems, enterprise firewalls, and email security platforms. Hands-on experience with More ❯
DNS, DHCP). Experience with virtualization technologies (VMware vCenter, ESXi or Hyper-V). Good understanding of networking fundamentals and hardware components. Familiarity with Microsoft365 suite (Entra, Teams, SharePoint, InTune, Exchange). Exposure to backup systems, enterprise firewalls, and email security platforms. Hands-on experience with More ❯
operations. To be considered for the the role you will require the following: EDUCATION, QUALIFICATION AND TRAINING Understanding of all Microsoft applications, especially O365, Entra and SharePoint Desktop device management and training (acquiring new devices, set-up and support) EXPERIENCE Good level of proven experience within an IT role … and create effective relationships with third party suppliers OTHER JOB RELATED REQUIREMENTS Ability to create technical documentation and manuals. EDUCATION, QUALIFICATION AND TRAINING Any Microsoft based qualifications An understanding of network devices and systems management (incl. Cisco Umbrella & Mimecast) Experience building complex Atlassian projects EXPERIENCE Healthcare IT environment experience … information by promptly reporting observed risks and incidents and promoting a culture of cyber awareness and vigilance. Assisting with the administration and maintenance of Microsoft365, Entra ID, Autopilot, Intune, and Defender Setting up and managing user accounts, permissions, passwords, and access groups Supporting the management of More ❯
Support Technician on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a … huge bonus! 💻 What you’ll be working with: Microsoft365 (Exchange, Teams, SharePoint) Windows 10/11 Active Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices ✅ What they’re looking for: Proven IT support experience (2nd/3rd More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Allegiance Group
Support Technician on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a … huge bonus! 💻 What you’ll be working with: Microsoft365 (Exchange, Teams, SharePoint) Windows 10/11 Active Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices ✅ What they’re looking for: Proven IT support experience (2nd/3rd More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
processes and best practices. Ability to quickly diagnose and resolve technical issues. Experience in mentoring junior support analysts. Expertise of hybrid environments. Expertise across Microsoft365, Intune, Autopilot, Active Directory, Azure AD and Exchange. Financial services Industry experience Good understanding of networking concepts and implementation. Good general … and interpersonal abilities. Excellent written and spoken English. Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications such as Microsoft and CompTIA. ITIL v3/v4 Foundation Certification, and/or working a structured ITIL environment. Experience working in a structured ISO27001 environment with More ❯
Offboarding Cyber Security Management SharePoint, Entrat 365 Tenant Management Patch Management Leading and implimenting IT Projects Delivery You Will Have Experience administering Microsoft365, Entra & SharePoint. This includes user accounts, licenses, and security settings. Experience (preferably certified) in managing and supporting Windows servers in virtualised More ❯
Support Technician on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a … huge bonus! ? What you’ll be working with: Microsoft365 (Exchange, Teams, SharePoint) Windows 10/11 Active Directory Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices What they’re looking for: Proven IT support experience (2nd/3rd line) Great communication More ❯
Detect unusual network activity and potential security threats before they impact end users. System compatibility & optimization: Oversee hardware upgrades, patch management, and infrastructure reliability. Microsoft365 & Cloud Solutions: Manage Teams, SharePoint Online, Intune, and Autopilot for seamless collaboration. User Support: Assist employees with IT troubleshooting and provide More ❯
Detect unusual network activity and potential security threats before they impact end users. System compatibility & optimization: Oversee hardware upgrades, patch management, and infrastructure reliability. Microsoft365 & Cloud Solutions: Manage Teams, SharePoint Online, Intune, and Autopilot for seamless collaboration. User Support: Assist employees with IT troubleshooting and provide More ❯
ability to liaise effectively with multiple stakeholders. Organisational Skills: Strong ability to prioritise tasks, manage multiple projects, and meet deadlines. Software Proficiency: Experience with Microsoft365 Admin Centre, Microsoft Excel, and Outlook. Problem-Solving: Ability to assess issues logically, provide practical solutions, and ensure quality outcomes. More ❯
Barnsley, England, United Kingdom Hybrid / WFH Options
Hays
for service and compliance. Ensure infrastructure availability and support, including but not limited to: Active Directory, Entra ID, DNS Servers and operating systems Messaging - Microsoft Exchange, Exchange Online, Mail Filtering Telephony and unified communications Networking (LAN, WAN, WLAN, Firewalls) Anti-Virus - Sophos Backups - Arcserve Database - SQL Printing File Storage … Directory management Web filtering - Forcepoint Service monitoring - PTRG Office365Microsoft Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience working with and/or ITIL qualifications Industry relevant qualifications such as MCSE Outstanding problem solving and troubleshooting ability Cyber Essentials Plus experience More ❯
Barnsley, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
for service and compliance. Ensure infrastructure availability and support, including but not limited to: Active Directory, Entra ID, DNS Servers and operating systems Messaging - Microsoft Exchange, Exchange Online, Mail Filtering Telephony and unified communications Networking (LAN, WAN, WLAN, Firewalls) Anti-Virus - Sophos Backups - Arcserve Database - SQL Printing File Storage … Directory management Web filtering - Forcepoint Service monitoring - PTRG Office365Microsoft Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience working with and/or ITIL qualifications Industry-relevant qualifications such as MCSE Outstanding problem-solving and troubleshooting skills Cyber Essentials Plus experience More ❯
Views: 11 Posted: 25.05.2025 Expiry Date: 09.07.2025 Job Description: Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a rapidly growing IT Solutions … Bonus: experience with Palo Alto, Cisco, HP, or Fortinet. On-premises to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft365 solutions, including assessments, migrations, integrations, and optimizations. Collaborate with PMO and Project Managers to deliver projects on time and within scope. … guides, and runbooks. You will work in the Post Sales team, heavily involved in projects, producing Low Level Solutions designs and implementations across the Microsoft Cloud – Azure or M365. Please click the button to Apply and/or email [emailprotected] or call 020 3004 8235 for further information. #J More ❯
Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a rapidly growing IT Solutions … have experience in: Palo-alto, Cisco, HP or Fortinet. On-prem to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft365 solutions – e.g. assessments, migrations, integrations, and optimisations. Work closely with the PMO and Project Managers to deliver projects on time and … runbooks. You will be working in the Post Sales team getting heavily involved in projects, producing Low Level Solutions design and implementation across the Microsoft Cloud – either Azure or M365. Please hit the button to Apply and/or email [emailprotected] or call on 020 3004 8235 for further More ❯
and project work that will excite and challenge you within a small but supportive and learning-driven team. What skills you’ll be needing Microsoft365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management). Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls. More ❯
on a rota basis. You will support our IT Solutions clients by providing Second Line support, handling escalations, and supporting client infrastructures, especially in Microsoft networking and cloud technologies. Responsibilities Support server software installations, updates, and resolve technical issues. Attend client sites for onsite support and urgent fixes. Manage … Experience in technical support and resolving service desk issues. Excellent customer service skills. Willingness to learn and seek advice from specialists. Strong knowledge of Microsoft Windows Server, Active Directory, Microsoft365, and MikroTik Routers. Basic understanding of switches (HP, MikroTik, Zyxel) and Wireless APs (MikroTik, Unifi More ❯
ensuring adherence to standards for service and compliance. Responsible for infrastructure availability and support, including but not limited to: Servers and operating systems Messaging - Microsoft Exchange, Exchange Online, Mail Filtering Telephony and unified communications Networking (LAN, WAN, WLAN & Firewalls) Anti-Virus - Sophos Backups - Arcserve Database - SQL Printing File Storage … Directory management Web filtering - Forcepoint Service monitoring - PTRG Office365Microsoft Entra Cloud migrations Experience Needed Minimum 5 years' experience in similar roles Experience working with and/or ITIL qualifications Industry-relevant qualifications such as MCSE Outstanding problem-solving and troubleshooting abilities ISO27001:2022 experience Windows More ❯
standards for both service and compliance are adhered to Responsible for infrastructure availability and support including but not exhaustive: Servers and operating systems Messaging - Microsoft Exchange, Exchange Online, Mail Filtering Telephony and unified comms Networking (LAN, WAN, WLAN & Firewalls) Anti-Virus - Sophos Backups - Arcserve Database - SQL Printing File Storage … Directory management Web filtering - Forcepoint Service monitoring - PTRG Office365Microsoft Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience of working in an SME environment with circa 1000+ users Experience working with and/or ITIL qualifications Hold industry relevant qualifications such More ❯
standards for both service and compliance are adhered to Responsible for infrastructure availability and support including but not exhaustive: Servers and operating systems Messaging - Microsoft Exchange, Exchange Online, Mail Filtering Telephony and unified comms Networking (LAN, WAN, WLAN & Firewalls) Anti-Virus - Sophos Backups - Arcserve Database - SQL Printing File Storage … Directory management Web filtering - Forcepoint Service monitoring - PTRG Office365Microsoft Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience of working in an SME environment with circa 1000+ users Experience working with and/or ITIL qualifications Hold industry relevant qualifications such More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge of Windows Server, Microsoft365, and Entra ID Experience with networking technologies (firewalls, switches, VPNs) Familiarity with virtualization (VMware, Hyper-V) Excellent problem-solving and customer … and leadership skills to excel in this role, apply now for immediate consideration and interview. Keywords: IT Helpdesk Team Lead, MSP, Windows Server, Office365, Networking, Virtualization, IT Support, Leadership, Sheffield More ❯