Sheffield, England, United Kingdom Hybrid / WFH Options
Henderson Scott
working, 2 days per week onsite) 6 months (Inside IR35) £530 p/d Are you an experienced BI Developer with a knack for problemmanagement and proactive problem solving? My client is looking for a skilled professional to join their team, supporting the problemmanagement team with your expertise in predictive analysis. Your strong background in Service Management or ProblemManagement, coupled with proficiency in utilising ServiceNow for data analysis and reporting, will be crucial in this role. Responsibilities: Design, develop, and maintain BI solutions using ServiceNow, Power BI, and Qlik … and reliability. Develop and execute complex queries to extract and manipulate data. Ensure data security and compliance with relevant policies and regulations. Support the problemmanagement team by using Qlik Sense for predictive analysis. Develop a predictive analysis-based problemmanagement dashboard using Power BI, with more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Stealth iT Recruitment
Data Scientist Location: Hybrid - 2 days per week in Sheffield Role Description: Need to display evidence of past work in problemmanagement/proactive problemmanagement, which would be beneficial. Should have prior experience in Service Management or Problem Management. Should also demonstrate proficiency more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
business/customer impacts Acts as an escalation point for both the user community and IT business partners into Service Delivery Responsible for the management of a multi-sourced supplier environment across multiple locations, utilise data in the form of KPIs and Service Levels to achieve this. Responsible for … the most appropriate support model is in place. Responsible for Continuous Improvement of IT services provided to a given area. Responsible for Major Incident Management - ensuring that teams work together in an efficient and effective way to restore service, business communications are simple, clear and published in a timely … to the monthly internal customer service reviews and external IT partner reviews as well. Will also lead and be responsible for the group IT problemmanagement process Facilitating the Incident Management Process Managing the IT Change process Supporting the management of Assets The role is for more »
the client's current and future needs effectively. The successful candidate would be have success in the below: Acceptance into Service (AiS), Incident, Change & ProblemManagement, system performance, and Continuous Improvement (CI). Technology Guidance: Provide expert advice on technology choices, focusing on the ITSM Tool program, cost more »