/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of servicemanagement principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with More ❯
Sheffield, South Yorkshire, England, United Kingdom
McGregor Boyall
Head of ServiceManagement- SRE, DevOps, Cloud, Infrastructure tooling A leading provider of Global Financial Services is seeking a proven and reliable Head of ServiceManagement to help shape, support, and strengthen the wider business function. The role: We are seeking a strategic, execution-focused leader to serve as the Head of ServiceManagement for the CTO operations, reporting to the Global Head of Service Management. This individual will be responsible for embedding global servicemanagement practices across all CTO-owned platforms and services-ensuring high reliability, operational rigor, and alignment to enterprise service standards. Key Responsibilities Lead ServiceManagement for the CTO Organization Own servicemanagement execution across the CTO portfolio, including infrastructure, developer and data platforms, CI/CD tooling, and enabling technologies. Drive adoption of global servicemanagement practices, ensuring CTO services are governed by enterprise standards for incident, problem, change, and service level management. Serve as the CTO's point of accountability for operational service quality More ❯
Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications … environment services and the subsequent effective management of the services in a Policing setting. The Role: Support the embedding of the new Core Systems/Applications environment and all the Applications integrations and inter-dependencies. Then be accountable for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The … successful candidate will be able to demonstrate: Strong ServiceManagement/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and ideally, experience of embedding new Business Application environments would be highly advantageous Excellent communication and stakeholder More ❯
Doncaster, South Yorkshire, UK Hybrid / WFH Options
Data Careers
Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications … environment services and the subsequent effective management of the services in a Policing setting. The Role: Support the embedding of the new Core Systems/Applications environment and all the Applications integrations and inter-dependencies. Then be accountable for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The … successful candidate will be able to demonstrate: Strong ServiceManagement/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and ideally, experience of embedding new Business Application environments would be highly advantageous Excellent communication and stakeholder More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
teams to be fully engaged in their work and dedicated to their role. Promote diversity, inclusion and equality of opportunity, respecting differences and external experience. Extensive experience of a servicemanagement framework (e.g. ITIL) and proven experience in business relationship management. A champion of continual service improvement, actively improving and optimising current services. Extensive experience in building … spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of £72,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,050 per year. Holidays: A generous leave package starting at 26 days and rising to 31 days over time. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in the UK … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the ServiceManagement team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish More ❯