3 of 3 Commercial Awareness Jobs in Southampton

consider support consultants looking for the next step and with some implementation or build experience) Excellent communication skills, both written and verbal Excellent presentation skills Consultancy soft skills training, commercial awareness desirable Happy with a remote based role with occasional travel to customer sites as required Please note that previous Unit4 ERP/Agresso experience is essential for More ❯

take on responsibility in an organisation that provides a high level of autonomy and individual responsibility. Excellent motivational and leadership qualities, with a passion to achieve exceptional results. Strong commercial awareness, with good business sense and will seek ways to improve overall business performance. Ability to set pricing strategies and maximising profit where possible. Experience and skilled in More ❯

the day-to-day management, performance oversight, and continuous improvement of the Helpdesk function. This role ensures accurate and efficient engineer scheduling, call allocation, and client communication with strong commercial awareness. Sitting at the core of Maintenance delivery, the Helpdesk Manager ensures Helpdesk workflows align with contractual obligations, service-level agreements (SLAs), and financial expectations. They collaborate closely with … and develop a team of 3 Helpdesk Administrators Promote accountability through 1:1s, coaching, and structured performance management Foster a high-performance team culture centred around ownership, service, and commercial understanding Resource Scheduling & Operational Control Oversee engineer allocation using BigChange and other CAFM systems Balance commercial targets, client SLAs, and engineer wellbeing in resourcing decisions Ensure smooth, accurate … Helpdesk job flow aligned with contract obligations Job Review & Commercial Oversight Review all incoming reactive jobs for contractual compliance and margin risk Support accurate job logging and categorisation for reporting and financial forecasting Work with Maintenance teams to ensure commercially sound decisions Forecasting, Billing & Financial Discipline Own the weekly Helpdesk forecast, including revenue planning and billing performance Ensure prompt More ❯