3 of 3 ITSM Jobs in Staffordshire

technical issues, and contributing to the wider IT strategy. Key responsibilities Provide IT support on-site and remotely, logging and resolving incidents through the ITSM system Support hardware, servers, networking equipment and cloud platforms Image, configure and deploy desktop, laptop and mobile devices Monitor backups and keep systems patched ...

/Wi-Fi troubleshooting MDM/BYOD solutions Endpoint security and anti-virus tools PowerShell (or similar) for basic automation Service Desk/ITSM systems Windows 10/11 environment support End-user devices & peripherals Core Behaviours: Strong customer focus and communication skills Ownership mindset – accountable end-to-end Effective ...

role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 1st/ ...