ITSM Jobs in Staffordshire

IT Service Management (ITSM)
West Midlands > Staffordshire

The table below provides summary statistics for permanent job vacancies advertised in Staffordshire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 51 75 49
Rank change year-on-year +24 -26 +12
Permanent jobs citing ITSM 13 13 15
As % of all permanent jobs advertised in Staffordshire 2.19% 1.28% 2.84%
As % of the Processes & Methodologies category 3.24% 1.56% 2.98%
Number of salaries quoted 10 8 14
10th Percentile £41,125 £27,150 £26,600
25th Percentile £41,250 £30,460 £29,125
Median annual salary (50th Percentile) £51,667 £32,882 £35,000
Median % change year-on-year +57.13% -6.05% -28.21%
75th Percentile £53,674 £34,649 £40,000
90th Percentile £54,069 £42,629 £42,500
West Midlands median annual salary £51,447 £59,150 £50,900
% change year-on-year -13.02% +16.21% +13.11%

All Process and Methodology Skills
Staffordshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Staffordshire.

Permanent vacancies with a requirement for process or methodology skills 401 833 503
As % of all permanent jobs advertised in Staffordshire 67.51% 82.23% 95.09%
Number of salaries quoted 239 585 368
10th Percentile £28,822 £23,500 £23,000
25th Percentile £30,580 £28,119 £32,000
Median annual salary (50th Percentile) £40,000 £40,000 £45,000
Median % change year-on-year - -11.11% -
75th Percentile £53,688 £55,000 £54,063
90th Percentile £73,000 £62,500 £67,500
West Midlands median annual salary £52,500 £50,000 £52,550
% change year-on-year +5.00% -4.85% +5.10%

ITSM
Job Vacancy Trend in Staffordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for ITSM in Staffordshire

ITSM
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing ITSM in Staffordshire.

Salary trend for ITSM in Staffordshire

ITSM
Salary Histogram in Staffordshire

Salary distribution for jobs citing ITSM in Staffordshire over the 6 months to 13 May 2025.

Salary histogram for ITSM in Staffordshire

ITSM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Staffordshire region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent +15 4 £42,500 +29.25% 2
Leek -2 3 £51,887 -
Cannock +14 2 - -
Lichfield - 1 £55,000 -
ITSM
West Midlands

ITSM
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) SharePoint
2 1 (7.69%) Microsoft Exchange
Business Applications
1 1 (7.69%) Remedy ITSM
Cloud Services
1 4 (30.77%) Azure
2 3 (23.08%) Power Platform
3 2 (15.38%) AWS
3 2 (15.38%) Azure Sentinel
3 2 (15.38%) Microsoft 365
4 1 (7.69%) Entra ID
4 1 (7.69%) OneDrive
4 1 (7.69%) Power Automate
4 1 (7.69%) PowerApps
Communications & Networking
1 2 (15.38%) SD-WAN
1 2 (15.38%) VLAN
1 2 (15.38%) WAN
Database & Business Intelligence
1 3 (23.08%) Power BI
2 2 (15.38%) BusinessObjects
2 2 (15.38%) Data Warehouse
2 2 (15.38%) Oracle Database
2 2 (15.38%) SQL Server
2 2 (15.38%) SQL Server Integration Services
3 1 (7.69%) SQL Server Reporting Services
Development Applications
1 1 (7.69%) Vagrant
General
1 8 (61.54%) Social Skills
2 3 (23.08%) Police
2 3 (23.08%) Retail
3 2 (15.38%) Analytical Skills
3 2 (15.38%) Finance
4 1 (7.69%) Documentation Skills
4 1 (7.69%) Influencing Skills
4 1 (7.69%) Legal
4 1 (7.69%) Manufacturing
Job Titles
1 4 (30.77%) IT Support
1 4 (30.77%) Lead
2 3 (23.08%) IT Manager
3 2 (15.38%) Developer
3 2 (15.38%) Network Engineer
3 2 (15.38%) SQL Developer
4 1 (7.69%) Application Development Manager
4 1 (7.69%) Applications Development Manager
4 1 (7.69%) Applications Manager
4 1 (7.69%) Development Manager
4 1 (7.69%) Microsoft 365 Specialist
Libraries, Frameworks & Software Standards
1 2 (15.38%) .NET
1 2 (15.38%) JSON
1 2 (15.38%) XML
Miscellaneous
1 1 (7.69%) Management Information System
Processes & Methodologies
1 12 (92.31%) Service Management
2 5 (38.46%) Incident Management
2 5 (38.46%) IT Strategy
2 5 (38.46%) ITIL
2 5 (38.46%) Problem-Solving
3 4 (30.77%) Continuous Improvement
3 4 (30.77%) Performance Measurement
3 4 (30.77%) Proactive Management
3 4 (30.77%) Project Management
3 4 (30.77%) Supplier Management
4 3 (23.08%) Business Intelligence
4 3 (23.08%) User Experience
5 2 (15.38%) Budgeting and Forecasting
5 2 (15.38%) Change Data Capture
5 2 (15.38%) Data Visualisation
5 2 (15.38%) IT Asset Management
5 2 (15.38%) Network Monitoring
5 2 (15.38%) Software Licensing
5 2 (15.38%) Task Automation
5 2 (15.38%) Technical Analysis
Programming Languages
1 3 (23.08%) PowerShell
1 3 (23.08%) SQL
2 2 (15.38%) C#
2 2 (15.38%) Python
2 2 (15.38%) R
Qualifications
1 2 (15.38%) Degree
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
2 1 (7.69%) TOGAF Certification
Quality Assurance & Compliance
1 2 (15.38%) Data Quality
1 2 (15.38%) GDPR
1 2 (15.38%) ISO/IEC 19770
1 2 (15.38%) ISO/IEC 20000
1 2 (15.38%) QA
2 1 (7.69%) COBIT
System Software
1 1 (7.69%) Active Directory
Systems Management
1 1 (7.69%) Ansible
1 1 (7.69%) Progress Chef
Vendors
1 2 (15.38%) Avaya
1 2 (15.38%) Cisco
1 2 (15.38%) Microsoft
1 2 (15.38%) Oracle
1 2 (15.38%) ServiceNow
1 2 (15.38%) Snow
1 2 (15.38%) SolarWinds
1 2 (15.38%) Zscaler
2 1 (7.69%) BMC
2 1 (7.69%) Remedy