9 of 9 Service Management Jobs in Staffordshire

Permanent, Full-time Stafford | Hybrid To lead the mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role … becomes the accountable Service Delivery Manager, owning service performance, governance, continual improvement and the customer relationship. This is not a traditional reporting-focused SDM role. The postholder must be comfortable taking ownership, driving delivery, challenging technical teams and suppliers, and ensuring that technology is genuinely ready to operate ...

Role You’ll provide end-to-end Microsoft cloud engineering expertise across pre-sales, technical delivery, and BAU operations. Working closely with Managed Services, Service Operations, Sales, Projects and Account Management, you’ll help design, implement, transition and support Microsoft-led cloud solutions that are secure, scalable … thrives in a multi-customer environment, enjoys being a trusted technical advisor, and has hands‐on experience across Microsoft 365, Azure, Entra ID, endpoint management and cloud security. What You’ll Be Doing Deliver 2nd/3rd line BAU support for Microsoft cloud services, escalated incidents, service requests ...

system enhancements. Manage system upgrades and projects from planning and testing through to successful implementation. Ensure excellent day-to-day application support, maintaining service levels and driving continuous improvement. Work closely with business teams, suppliers and stakeholders to identify opportunities for innovation and change. Explore and implement AI-enabled … systems and enhancements. Monitor performance, measure benefits and provide meaningful reporting to project boards, improvement boards and leadership forums. Champion robust data management, governance and business continuity practices across applications and systems. Who you are: We're seeking a collaborative and forward-thinking technology professional who combines technical expertise ...

robust IT systems, driving continuous improvements, managing key technology projects, and ensuring the business remains secure, efficient, and future-focused. Key Responsibilities IT Infrastructure Management Manage server environments, network configurations, cloud infrastructure, and hardware/software solutions. Ensure system reliability, performance, and scalability across the business. Maintain and optimise … assessments and support incident response activities. Ensure compliance with data protection and information security regulations. Lead disaster recovery and business continuity planning initiatives. Project Management Lead IT projects from planning through to successful deployment. Deliver projects within agreed scope, timescales, and budgets. Support software implementations, system upgrades, and technology ...

Group is seeking a Permanent, Full-time mobilisation and Service Delivery Manager to lead the mobilisation, transition and ongoing service management of a complex managed IT service in Stafford. You will coordinate workstreams across Microsoft 365, Azure, security and ITSM while owning governance, risk, and acceptance ...

support and infrastructure solutions to small and medium-sized businesses. The organisation offers a collaborative working environment where knowledge sharing, continuous development and customer service are valued. The successful candidate will join a technical support team responsible for maintaining and improving customers' IT systems, both remotely and on-site. … Support Engineer you will be administering Microsoft 365, Windows Server, Active Directory, Hyper-V and Azure environments. Managing security settings, software updates and patch management to help protect customer systems. As the IT Support Engineer you will be troubleshooting hardware, software, networking and system failures, both remotely ...

company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space. Digital Project Management Industrial Placement Location: Wolverhampton Contract Type: 12-Month Fixed-Term Industrial Placement Start Date: July 2027 Safran - Here, We Craft Excellence Together Safran … global leader in aerospace, defence and space, designing and supporting innovative technologies that shape the future of aviation. As a Digital Project Management Industrial Placement student, you'll gain hands-on experience leading and supporting digital transformation projects within a world-class aerospace manufacturing environment. This placement offers ...

Identify process improvement opportunities through proactive system monitoring and analysis Conduct diagnostic testing to troubleshoot issues and recommend system enhancements Respond to incidents and service requests by developing practical, user-friendly solutions Create customised scripts and configure applications to support daily operations Oversee system integrations, including developing and maintaining … maximise effective system usage Who They're Looking For: Strong analytical and problem-solving abilities Excellent communication, interpersonal and collaboration skills Effective organisational, time management and documentation capabilities Deep technical knowledge of IFS Apps10 and/or IFS Cloud Proficiency in ERP development tools and PL/SQL coding ...

role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity ...