1 of 1 Proactive Management Jobs in Stoke-on-Trent

FSEs, 3 rd party service providers and distributors to resolve filed issues and act as the primary service interface with engineering, quality, and product management to resolve complex field issues. They will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and … commissioning, upgrades, s/w patching, PM & CM activities). This individual will work closely with the EVP Global Security Service and Security Service Management team developing and establishing procedures governing how the business will seamlessly operate & execute in a world-wide setting. Working with the team, this individual … provide additional upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. They will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, they will analyze data to determine gaps in our service More ❯