3 of 3 Client Onboarding Jobs in Suffolk

with legislation and frameworks, including IR35, AWR, REC guidelines, and umbrella governance Drive process automation, system optimisation, and workflow improvements to reduce administrative burden Partner with IT, Finance, and client-facing teams to deliver integrated, scalable systems and processes Lead on reporting and data analysis, providing insights on profitability, efficiency, and client performance Support client onboarding and implementation, ensuring seamless system configuration and rate management Act as a point of escalation for complex pay, compliance, or client issues What we're looking for: Proven track record in business operations leadership (recruitment/MSP experience desirable) Strong knowledge of payroll, invoicing, finance, and compliance frameworks Excellent analytical and stakeholder management skills Experience driving process More ❯

and online chat, ensuring prompt and accurate solutions to customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions More ❯

delighted to be working on behalf of a multi-award-winning online software solution company who are looking to appoint an analytical, proactive and organised Customer Support Executive. Our client is passionate about developing amazing product features and providing unparalleled support to their customers. As the first point of contact, you will deliver exceptional quality of service to new More ❯