5 of 5 ITIL Jobs in Suffolk

strong technical fluency across infrastructure domains, a track record of delivering complex ICT projects, and proven ability to hold teams accountable. PRINCE2, PMP or APM qualifications are preferred, with ITIL, AWS or Cisco certifications a strong plus. More ❯

supporting both Windows Server and Linux platforms. Familiarity with patch management tools (eg, WSUS, SCCM, Ansible). Exposure to vulnerability scanning tools (eg, Qualys, Tenable, Rapid7). Understanding of ITIL processes and change control. Strong troubleshooting and diagnostic skills. Ability to work collaboratively under direction while managing tasks independently. Please apply with your CV in the first instance. More ❯

Experience in IT procurement, vendor management, or IT contract administration Knowledge of IT asset management (HAM/SAM) and IT procurement processes Familiarity with IT Service Management (ITSM) and ITIL principles Excellent communication and negotiation skills Strong organisational skills and attention to detail The ability to manage budgets and maintain accurate documentation This is an opportunity to work closely with More ❯

Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯

infrastructure. Further information is contained with the job descriptions. Person Specification Education & Qualification Essential NVQ3 or A-Level Education or equivalent experience Willingness to work towards further IT qualifications (ITIL, MCP CompTIA) Desirable Microsoft Professional Qualification (MCP, MCSA or Similar) Professional Membership (e.g. BCS) Additional Professional Qualification (e.g. Citrix, Cisco, VMware etc) ITIL Foundation Experience & Knowledge Essential Basic knowledge of … Microsoft Office including Excel, Outlook and Word Experience in Customer Service Desirable Experience managing customer expectations and service deadline Experience working within an ICT environment that operates under the ITIL Service Management framework. Skills & Abilities Essential Excellent communication skills in particular verbal on the telephone and face to face. Good interpersonal skills and the ability to handle users who may More ❯