7 of 7 Root Cause Analysis Jobs in Surrey

platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management ...

firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree ...

installation, setup, configuration and troubleshooting activities Ensuring compliance with agreed service level agreements and customer service targets Analysing recurring technical issues and contributing to root cause analysis and corrective action initiatives Maintaining up-to-date technical knowledge across products, systems and support processes Assisting with the creation ...

recovery, and restore solutions, with objective of improving operational effectiveness. Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes. Maintain and improve technical documentation, runbooks, and support procedures Technical Leadership Function as the primary escalation ...

ensure robust quality controls are in place. Key deliverables will include: CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Key Responsibilities include but are not limited to: Manage supplier quality concerns, monitor … performance (PPM, NCRs), and implement CSL1/CSL2 controls to maintain production flow Develop and implement containment, inspection plans, and corrective actions based on root cause analysis Lead structured problem-solving using 8D, 5-Why, and Fishbone techniques Oversee third-party inspections, sorting activities, and manage supplier ...

continuous improvement and quality assurance initiatives across the business Identify, investigate, and implement corrective and preventative actions Support production teams with problem-solving and root cause analysis Analyse internal failure trends and recommend improvements Ensure QA activities align with delivery targets and business priorities Communicate effectively with ...

Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support ...