Conversational AI Designer
- Hiring Organisation
- 17918
- Location
- Woking, Surrey, United Kingdom
conversational AI capabilities, with a strong emphasis on designing systems around real customer behaviour. We're particularly interested in people who have hands-on experience with generative AI and who have built or shaped conversational experiences across both chat and voice channels. Because these are probabilistic systems … Google CX Agent Studio/Dialogflow, IBM Watson. Knowledge of Generative AI, LLMs and Agentic AI systems. Strong understanding of user experience (UX), linguistics, conversational design principles. Understanding of IVR systems and Voice User Interfaces. Experience in Agile delivery environments. Excellent communication and presentational skills. ...