OBJECTIVE/PURPOSE The Onboarding Project Manager is responsible for leading the seamless transition of new clients and sites into operational service. This role ensures that all technical, commercial, and administrative onboarding activities are executed efficiently, accurately, and in alignment with contractual obligations. Acting as the central coordinator,the Onboarding Project Manager drives cross-functional collaboration, mitigates risks, and delivers … a positive client experience from contract signature to go-live. PRINCIPAL ROLES AND RESPONSIBILITIES Client Onboarding Management Own the end-to-end onboarding process for new clients and sites. Develop tailored onboarding plans. Act as the primary liaison between clients, internal departments, and third-party suppliers. Project Coordination Coordinate technical, commercial, and operational setup activities. Ensure timely installation and commissioning. … Engagement Facilitate kick-off meetings and regular check-ins with clients. Collaborate with engineering, billing, legal, and customer service teams. Ensure all stakeholders are aligned and informed throughout the onboarding lifecycle. Documentation & Compliance Maintain accurate onboarding documentation and site records. Ensure compliance with regulatory and contractual obligations. Identify process gaps and recommend improvements to enhance onboarding efficiency. Contribute to the More ❯
to its customers. Job Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of More ❯
Bosham, Sussex, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor a high-performing IT & CloudOps team. Work closely with DevOps to strengthen infrastructure maturity. More ❯
Selsey, Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
UK and Germany. You ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you ll help keep systems running smoothly and make sure clients feel supported every step of the way. What You ll Be Doing Own and resolve … clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud More ❯
