Jira Developer
- Hiring Organisation
- Marshall Resource Partners Ltd
- Location
- Milton Keynes, Buckinghamshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform Set up departments, agents, roles … maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support Plan and run testing and user acceptance testing with the business. Train end users and team leaders, and write the guidance and knowledge base articles they need. Be the point of escalation ...