Carterton, Oxfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Computacenter, the Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Additionally, we provide basic Wintel installation, configuration, administration, and break-fix solutions. In this role, youll deliver hands-on technical IT support to one of our key customers, who operate across multiple UK sites. If … you have a passion for IT, along with some knowledge of desktop / laptop technologies and Windows operating systems, this could be the perfect opportunity for you! Location: Oxford & Surrounding area Hours: 37.5 (plus on-call) Role Type: Permanent What youll do As an IT Field Engineer, you will be responsible for managing and maintaining IT services and equipment … years' experience in a PC field service or PC field workshop environment. Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop break/fix repairs. Certifications: Accredited or willing to undergo training for HP and Dell desktop and laptop support. This role requires a proactive and detail-oriented individual More ❯
Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co-ordinate with offshore and onsite tech support team. Identify and Share / recommend new products (H / W & S / W) for evaluation. Provide support for sales team (Remote / Roaming users) and Provide assistance for S / W distribution across network. Provide assistance for antivirus management. Trouble ticket maintenance and Maintain file and print (Location specific). Conduct user awareness sessions / trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management / events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly / Monthly … review meetings with onsite and offshore team and Generate and provide weekly / monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal More ❯
Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co-ordinate with offshore and onsite tech support team. Identify and Share / recommend new products (H / W & S / W) for evaluation. Provide support for sales team (Remote / Roaming users) and Provide assistance for S / W distribution across network. Provide assistance for antivirus management. Trouble ticket maintenance and Maintain file and print (Location specific). Conduct user awareness sessions / trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management / events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly / Monthly … review meetings with onsite and offshore team and Generate and provide weekly / monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal More ❯
