2 of 2 Service Desk Engineer Jobs in the Thames Valley

Service Desk Engineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern … days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ...

client based in Bracknell is seeking a Service Desk Engineer to join its team based in Bracknell. This is an excellent opportunity for someone with strong problem-solving skills, a customer-focused approach, and an interest in technology. Full training will be provided, making the role suitable … individuals at the start of their technical career. Key Responsibilities: · Provide first-line technical support and fault diagnosis. · Log, prioritise, and manage incidents and service requests. · Escalate complex issues to specialist teams where required. · Coordinate engineers and resources to ensure timely resolution of issues. · Keep customers and internal stakeholders ...