23 of 23 Technical Support Jobs in the Thames Valley

Join a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed … client, a top manufacturer in the Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive … salary with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global company culture with a friendly, collaborative atmosphere. Be part of a team that thrives on innovation , collaboration , and continuous improvement . Work with cutting-edge technology in the security sector , focusing on cloud-connected systems . Role Overview More ❯

Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯

Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯

Technical Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … looking for a technically skilled and service-oriented individual who thrives in a fast-paced support environment. The ideal candidate will demonstrate: An IT qualification or degree essential due to the technical nature of the role A minimum of 2 years' experience in second-line technical support Experience with service desk ticketing tools (e.g. Jira ) Proven … knowledge and practical experience with: Application Support SQL Windows operating systems Databases Remote Access Tools Excellent interpersonal and communication skills must be confident and articulate on the phone Fluency in English both spoken and written A hands-on, proactive approach to problem-solving and learning Ability to work autonomously while remaining a team player Role & Responsibilities As a Technical More ❯

Technical Support Advisor Newbury 24'600 Corporate benefits package! Including company bonus, hybrid working and lots more!!! We are currently recruiting for a technical team based in Newbury. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be … getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems. Are you looking for a challenging role that allows you to learn a new product in depth with … years in a customer facing role (retail) or having worked in a busy customer service office role. Must be car owner/driver due to location. Duties for technical support advisor: Handling inbound calls Making outbound calls Liaising with customers and clients Product investigations Creating support tickets Benefits for technical support advisor: Hybrid working (after More ❯

We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SMEs for the past 20 years. They are now looking to welcome a Technical Support Technician on board, in their offices in Marlow to act as the escalation point for a team of three, as … well as developing and maintaining relationships with their customers. The Technical Support Engineer will be responsible for fixing technical problems for existing customers and creating/implementing technical solutions for new customers. You will be speaking directly to customers from the start with onsite visits from time to time. You will be expected to help with … solving problems outside of your direct area, so an open mind to helping out with basic PC and networking problems will be required. You will possess strong technical knowledge and commercial experience of working with the following: Microsoft 365 solutions (Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user More ❯

to join our team and help us push boundaries. About the Role We are seeking a curious, proactive, and technically minded individual to join our team as a Graduate Technical Support Specialist. In this versatile role, youll play a key part in ensuring customer success - from providing technical support, to testing product releases and contributing to … our AI-powered support initiatives. Youll also gain valuable exposure to the entire product development lifecycle and will be supported in working toward Salesforce certifications to enhance your skills and career progression. Key Responsibilities Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build … positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with More ❯

Technical Support Engineer (Pneumatic Automation) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the pneumatic automation technology industry. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯

Technical Support Engineer (Hydraulics/Pneumatics) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support … Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the hydraulics and pneumatics automation industry. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯

Are you an experienced Software Support Analyst, looking for a new career move, in to a recently invested & growing UK software product company? Do you possess outstanding customer support skills, with a problem-solving mindset & the ambition to progress in a scaling software company, into 3rd line, product management or even development further down the line? If so … you have some experience in providing exceptional technical customer support as part of a very good team of like-minded people – we'd like to hear from you! Role title: Software Support Analyst/Consultant. Technical Support Analyst. 2nd line support. Location: Banbury, Oxfordshire. Due to the nature of the role, we cannot offer our … flexible! Good commutes from: Oxford, Warwick, Milton Keynes, Leamington Spa, Bicester, etc. Salary: £30K - £35K Basic + Benefits package. Office hours, weekdays only. We'd hope that an experienced Support Analyst will know what to bring to the role! However, see below for what we'd expect & for an idea of what your day-to-day would be. - To More ❯

Advancing People Recruitment Specialists are now recruiting for a Technical Support, Team Lead to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced Technical Support Leader who can coach, train, develop and mentor a team of 5 Support Analysts, the Support Department … plays a crucial role in assisting customers with technical queries and issues related to our client's payment solutions. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business … days. This role will also give someone the opportunity to work for a huge Private Equity backed Software Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup More ❯

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯

Operations Technical Support Manager Pitstone, Tring, Hertfordshire c.£55,000 Benefits: 8% Bonus, Excellent Pension, 33 (25+8) Days Holiday, Dental, BUPA, EV scheme, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Continuous Improvement, LEAN, Six Sigma, SPC, FMEA, Production Machinery, Tooling, Kaizen … electric motors for aircraft propulsion. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As Operations Technical Support Manager at Safran Electrical & Power you will support the Operations Transformation Lead and be accountable for implementing strategies to optimize workflow, reduce costs and enhance our … and use performance metrics and production information to make informed decisions on trends and make execute recommendations for improvements. Initiate, develop and execute operational improvement through problem solving and technical innovation Lead assigned projects to meet defined targets, timeline and budget Ensure technical equipment and machinery are operational and efficient Implement and maintain an effective tooling management system More ❯

IT Technical Support Our client is looking for an experienced Technical Support Engineer to join their fast-growing team – They are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. Key Skills required For this role you will need MUST have experience of SQL, UNIX (Preferably Linux) and … you only need to be able to read and understand it – You do not need to be proficient in coding with JavaScript. Additional job details Work on and resolve technical issues reported by internal and external customers. Maintain impeccable case hygiene and customer-related files and records. Customer Advocate providing support to users/administrators of our platform. … cause analysis for Product issues related to upgrades, cloning, tables, reporting, performance analytics etc. Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. A team player attitude to work efficiently in a collaborative environment. Experience required 2/3 years + of commercial experience within a busy Technical Support More ❯

customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a Technical Support team, empowering and enabling them to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role … and in line with the Email, Ticket cases and Telephone call volumes received, ensuring SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and … through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy Manage and see through to closure all Customer Services related CEO escalations timely and effectively. Knowledge & Skills More ❯

Technical Support Engineer (Pneumatic Automation) Milton Keynes 35,000 to 45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the pneumatic automation technology industry. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯

Job description Job Position : Technical Support Engineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project Technical Support and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯

Technical Support Engineer (Hydraulics/Pneumatics) Milton Keynes 35,000 to 45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support … Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the hydraulics and pneumatics automation industry. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯

Our Client as a 3rd Line Engineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical Support Engineer Location: Milton Keynes Type: Permanent … Salary: £35,000 - £40,000 About Our Client: Our client is a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Their mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. They are looking for a dynamic individual to join the team and help them … maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues. More ❯

Technical Support Engineer £35,000-£38,500 + Yearly Bonus ASAP start Monday-Friday (half day Friday) Are you a Field Engineer looking to be office based? Are you a Maintenance Engineer looking for a new opportunity? We'd like to hear from you. An automotive company who are well established in what they do. You'll providing … phone, email and Teams support for the maintenance of Petrol/Diesel Fuel Injection test equipment. Also, Hydrogen Fuel testing equipment is just around the corner. You will be applicable to get an uncapped yearly bonus, last year this was paid at 18%. This is dependent on personal and company performance. You be also be rolled onto a … 1.30pm Friday. We're looking for someone who is ideally an ex-maintenance or field engineer and now looking for a desk based position. You'll be fault finding technical issues guiding technicians through complex diagnostics to a fast resolution. You will need to have a strong electronics background with some mechanical understanding as well. You must have good More ❯

both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical Support Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯

Insight Global is hiring a Technical Support Engineer on behalf of a global leader in high-performance gaming gear, trusted by gamers worldwide for its cutting-edge technology and immersive experiences. In this role, you’ll be at the heart of the customer journey, delivering expert support for a premium line of gaming accessories. As the first … point of contact, you’ll troubleshoot technical issues, answer product-related questions, and help users get the most out of their gear — all while providing a smooth, engaging support experience. You’ll represent the brand directly, so being personable, positive, and proactive is key to building lasting trust and loyalty with every interaction. Must haves: • Fluent in German … and English (spoken and written) • Strong interest in gaming and technology • Basic technical knowledge (e.g. PC setup, peripherals) • Enthusiasm and willingness to learn • Comfortable with high-volume ticket handling (50–60/day) • Able to troubleshoot basic hardware/software issues - basic level of understanding Plusses: • German as a first language • Additional European languages (Turkish, French, etc.) • Familiarity with More ❯

within 9 months plus max£200 a month bonus We are looking for individuals who are not only customer-focused but also possess the willingness to learn strong technical skills to join our team as Customer Technical Support Representatives. We are looking for agents who possess a strong customer focus, willing to take ownership of customer issues … rota basis (circa 1 every 5weeks). This is an office based role. Key Responsibilities: Diagnostic Skills: You will be responsible for identifying and diagnosing a wide range of technical issues that customers may encounter with their broadband connections. This involves a systematic and analytical approach to understanding the problem's root cause and offering recommendations for fixes. Effective … include diagnostic software, knowledge databases, you will be trained and proficient in using these resources to assist our customers efficiently. First-Call Resolution: Our goal is to resolve customers' technical issues during their initial contact whenever possible and is our focus. This requires a combination of technical knowledge, communication skill set, problem-solving skills, and a commitment to More ❯