26 to 47 of 47 Continuous Improvement Jobs in Tyne and Wear

to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a User Researcher within central government or large-scale public sector programmes Strong understanding of More ❯

Handle escalations and complex client queries with professionalism. Collaborate across departments to ensure seamless service delivery. Use PSA and CRM tools to manage workloads and extract performance data. Drive continuous improvement and contribute to strategic planning. Essential Skills & Experience Proven leadership experience in a contact centre or service desk environment. Strong communication and client-facing skills. Ability More ❯

environments and can drive delivery across multidisciplinary teams. Key Responsibilities Lead agile delivery across multiple workstreams, ensuring alignment with strategic goals. Facilitate agile ceremonies and foster a culture of continuous improvement. Collaborate with product, design, research, and engineering teams to deliver high-quality outcomes. Engage with senior stakeholders to manage expectations and ensure transparency. Apply GDS standards and user More ❯

Contribute to code reviews and offer constructive feedback to uphold code quality and best practices. Stay informed about the latest industry trends and emerging technologies to drive innovation and continuous improvement. Share knowledge within and beyond your team to support collaboration and professional growth. What we’re looking for Strong experience in C# and the wider Microsoft .NET ecosystem. More ❯

Are you an experienced Workday Functional Consultant/Functional Partner with solid Workday Talent & Performance experience? Are you looking for an opportunity to spearhead the ongoing improvement of its use within a progressive end-user environment? If so, apply now for this new permanent role. This role could be based in either central London or Sunderland and will … way that the organisation uses Workday. You'll be the SME for Workday Talent & Performance and will be key in driving its adoption by the business as well as continuous enhancements to its functionality. This strategic role is responsible for the delivery and continuous improvement of Talent and Performance processes within Workday, ensuring optimal configuration, security … demos to promote understanding and adoption of Workday, reducing off-system processes Own communications across relevant workstreams, gathering feedback and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned More ❯

be discussed Are you an experienced Workday Functional Consultant/Functional Partner with solid Workday Talent & Performance experience? Are you looking for an opportunity to spearhead the ongoing improvement of its use within a progressive end-user environment? If so, apply now for this new permanent role. This role could be based in either central London or Sunderland … way that the organisation uses Workday. You’ll be the SME for Workday Talent & Performance and will be key in driving its adoption by the business as well as continuous enhancements to its functionality. This strategic role is responsible for the delivery and continuous improvement of Talent and Performance processes within Workday, ensuring optimal configuration, security … demos to promote understanding and adoption of Workday, reducing off-system processes Own communications across relevant workstreams, gathering feedback and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned More ❯

Key Responsibilities Service Delivery & Process Improvement Lead the delivery of all Local Technology Support (LTS) functions across the region. Develop, implement, and continuously improve processes that enhance service delivery and operational efficiency. Build strong internal and external relationships to improve service quality and customer satisfaction. Identify opportunities for process and service enhancements, driving cost savings and efficiency improvements. … and ongoing development of team members. Identify and nurture high-potential employees to support succession planning and career growth. Address performance issues proactively, providing clear feedback and structured improvement plans when necessary. Effectively manage and prioritize team workloads to ensure delivery excellence across multiple projects and stakeholders. Requirements Proven experience in IT service delivery or technology support management. … people management skills with a track record of building high-performing teams. Excellent communication and stakeholder management skills. Demonstrated ability to manage suppliers and third-party relationships. Experience with continuous improvement, service design, or process optimization. Solid understanding of enterprise IT infrastructure and services. Flexibility to travel within the UK as needed. More ❯

Participating in training and development opportunities, receiving coaching and mentoring from experienced leaders. Required Skills & Qualifications: Proven ability to work collaboratively in a customer-facing role. Strong drive for continuous improvement and eagerness to learn new technologies. Experience in collaborating with stakeholders to define project scope, objectives, and deliverables while managing expectations. Solid understanding of Business Analysis More ❯

Participating in training and development opportunities, receiving coaching and mentoring from experienced leaders. Required Skills & Qualifications: Proven ability to work collaboratively in a customer-facing role. Strong drive for continuous improvement and eagerness to learn new technologies. Experience in collaborating with stakeholders to define project scope, objectives, and deliverables while managing expectations. Solid understanding of Business Analysis More ❯

or React. Use Git for version control and participate in regular code reviews. Troubleshoot, debug, and perform root-cause analyses to improve application reliability. Mentor junior developers and support continuous improvement initiatives (for senior roles). Required Skills & Experience Proven commercial experience with Java 8+. Strong knowledge of Spring and Spring Boot frameworks. Experience working with persistence More ❯

or React. Use Git for version control and participate in regular code reviews. Troubleshoot, debug, and perform root-cause analyses to improve application reliability. Mentor junior developers and support continuous improvement initiatives (for senior roles). Required Skills & Experience Proven commercial experience with Java 8+. Strong knowledge of Spring and Spring Boot frameworks. Experience working with persistence More ❯

build scalable services and deliver high-quality software in an Agile environment. This role is ideal for developers who enjoy problem-solving, learning new technologies, and contributing to the continuous improvement of engineering practices Key Responsibilities Design, develop, and maintain scalable backend systems and APIs using Scala. Collaborate with product and engineering teams to define requirements and More ❯

deliver scalable, well-engineered solutions. Identify and lead initiatives to improve system performance, reliability, and maintainability. Champion engineering best practices and help foster a culture of collaboration, ownership, and continuous improvement. What we’re looking for Extensive experience in software engineering, with a strong record of technical leadership. Deep understanding of modern software engineering practices, tools, and system architecture. More ❯

on actual vs. planned work Work within the Project Management team and within the agreed framework, adopt PM best practices and adopt and approach which supports the ethos of continuous improvement. Position Qualifications Have or working towards recognised Project Management qualification Proficient in Office 365, including MS Project Education: Educated to degree or Apprenticeship Level 6, or equivalent experience More ❯

impactful features Facilitate and lead agile ceremonies including sprint planning and backlog grooming Advocate for the customer using data to drive product decisions Monitor performance and feedback to guide continuous improvement Align product roadmap with strategic vision in partnership with Product Managers The package: A salary of up to 45,000 with yearly pay rises/reviews More ❯

to understand technical requirements and deliver tailored solutions. Applying deep knowledge of Fortinet SD-WAN technologies to optimise performance and security. Collaborating with internal teams to drive innovation and continuous improvement. What We're Looking For: Strong background in network design, ideally within enterprise or public sector environments. Expertise in Fortinet SD-WAN, WAN/LAN, WiFi, and FortiGate More ❯

cross-selling within existing client organizations, including new teams or subsidiaries. Analysis & Reporting Track and analyze account metrics to generate actionable insights. Produce detailed reporting that informs innovation and continuous improvement for both clients and internal teams. Commercial Performance Own the financial performance of your accounts, including forecasting and growth planning. Collaborate closely with … Sales and Finance teams to manage profitability and commercial outcomes. Solution Delivery Ensure solutions and services meet client expectations. Identify opportunities to innovate and enhance service delivery through continual improvement initiatives. Client Engagement Regularly meet with client teams in person to strengthen relationships and explore new opportunities. Travel may include visits across the UK, Central Europe, and North More ❯

strengthen client loyalty and retention. Part of your role will also involve identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted More ❯

strengthen client loyalty and retention. Part of your role will also involve identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You’ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you’ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted More ❯

relationships across the North East and Cumbria , combining strategic account development with new business generation. This is a fantastic opportunity to join a company that values collaboration, trust, and continuous improvement — and where your success directly contributes to the business’s market-leading position. The Role – Key Account Manager As a Key Account Manager , you’ll manage More ❯

Modern C++. Collaborate closely with hardware, firmware, and systems teams to ensure seamless integration. Contribute to projects that push the boundaries of embedded innovation. Participate in design reviews and continuous improvement of software development processes. Skills & Experience Proven experience as an Embedded Software Engineer. Strong understanding of embedded systems and real-time programming. Proficient in Embedded C More ❯

Modern C++. Collaborate closely with hardware, firmware, and systems teams to ensure seamless integration. Contribute to projects that push the boundaries of embedded innovation. Participate in design reviews and continuous improvement of software development processes. Skills & Experience Proven experience as an Embedded Software Engineer. Strong understanding of embedded systems and real-time programming. Proficient in Embedded C More ❯