24 of 24 Onboarding Jobs in Tyne and Wear

Onboarding Manager - £40-45K base + benefits – Newcastle Upon Tyne** We are a recruiting on behalf of a growing software company who are seeking an Onboarding Manager to own and lead the full customer onboarding journey. You will ensure that every client migrating from a legacy system to their platform experiences a smooth, structured, and positive transition. This is … an active delivery role — you will be directly involved with customers and internal teams throughout each onboarding project, not simply coordinating from a distance. You will take ownership of tasks, guide customers through the process, and ensure that each project runs efficiently from start to finish. Key Responsibilities: Own and deliver the end-to-end onboarding process from contract signature … through to handover to Business-as-Usual (BAU) support and Account Management. Function as the primary point of contact for customers during onboarding, building strong relationships and ensuring their needs are met throughout the process. Work firsthand with each project — assisting customers directly, supporting data validation, configuring system settings, managing integrations, and ensuring readiness for go-live. Plan and manage More ❯

internal support team where appropriate Perform routine maintenance tasks such as password resets and user account management Maintain accurate records and documentation of support tasks and resolutions Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment Participate in training and development activities as part of the apprenticeship Follow all company policies and More ❯

internal Support team where appropriate. Perform routine maintenance tasks such as password resets and user account management. Maintain accurate records and documentation of support tasks and resolutions. Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment. Participate in training and development activities as part of the apprenticeship. Follow all company policies and More ❯

What You’ll Gain Hands-on Experience : Work on real ML systems and contribute to production-grade solutions Mentorship & Training : Learn from senior ML engineers and participate in structured onboarding and learning paths Career Growth : Clear progression toward mid-level engineering or specialist roles in ML, NLP, or MLOps Innovation Culture : Be part of a forward-thinking team that values More ❯

and Microsoft tools for backlog management and prioritisation Essential Experience: Proven experience in Agile practices and backlog management Strong communication and stakeholder engagement skills Ability to work independently after onboarding Ideally Scrum or CSPO certified Familiarity with Azure DevOps and Microsoft-based environments If you are ready to take the next step in your career and join a growing organisation More ❯

busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week More ❯

sector trends and client needs to deliver relevant insights. Collaborate with partners to develop case studies and demonstrate impact. Cross-Functional Collaboration Partner with internal teams to ensure seamless onboarding, implementation, and ongoing support. Serve as the customer advocate, sharing feedback to inform product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best More ❯

sector trends and client needs to deliver relevant insights. Collaborate with partners to develop case studies and demonstrate impact. Cross-Functional Collaboration Partner with internal teams to ensure seamless onboarding, implementation, and ongoing support. Serve as the customer advocate, sharing feedback to inform product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best More ❯

operational improvements Leadership & Development Mentor IT support and service desk teams on best practices for quality and consistency Deliver workshops and training sessions to promote service excellence Support the onboarding and development of new team members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor and enhance service quality Leverage analytics tools, such More ❯

operational improvements Leadership & Development Mentor IT support and service desk teams on best practices for quality and consistency Deliver workshops and training sessions to promote service excellence Support the onboarding and development of new team members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor and enhance service quality Leverage analytics tools, such More ❯

Additionally, we have teams located in our international office regions in Wroc aw, Poland, and Calgary, Canada, creating a truly global workforce. Software Consultants are responsible for creating and onboarding new project teams, integrating them into the client s organisation and providing a clear vision of the project and product. They facilitate communication and information exchange between external groups and More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues More ❯

a truly global workforce. This distributed team structure fosters strong connections and collaboration, regardless of location. What you will be involved in Software Consultants are responsible for creating and onboarding new project teams, integrating them into the clients organisation and providing a clear vision of the project and product. They facilitate communication and information exchange between external groups and the More ❯

a truly global workforce. This distributed team structure fosters strong connections and collaboration, regardless of location. What you will be involved in Software Consultants are responsible for creating and onboarding new project teams, integrating them into the client’s organisation and providing a clear vision of the project and product. They facilitate communication and information exchange between external groups and More ❯

a truly global workforce. This distributed team structure fosters strong connections and collaboration, regardless of location. What you will be involved in Software Consultants are responsible for creating and onboarding new project teams, integrating them into the client’s organisation and providing a clear vision of the project and product. They facilitate communication and information exchange between external groups and More ❯

stream consistency where beneficial. Optimising the SDLC: Collaborate across departments (Architecture, Engineering & Delivery) to optimise the software development lifecycle for safety and flow. This includes owning solutions for developer onboarding and generating process and tooling improvements to keep engineers productive. What do we need from you? A genuine passion for people management, coupled with the ability to create and drive More ❯

why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic … Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure … clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to More ❯

starts available My client is an e-learning software developer. Their all inclusive packages provide training programs to any business, with their inhouse studios, any company can transform their onboarding, training and development processes. Due to continued growth they now require a sales person to join their team in the North East of England. Benefits Established business Monday - Friday role More ❯

and loyalty. Create tailored account strategies that deliver measurable impact. Present solutions and data-driven insights to clients, supporting informed business decisions. Collaborate with internal teams to ensure seamless onboarding, billing, and reporting. Proactively resolve client issues to protect trust and value. Identify and convert new opportunities to drive growth in your region. About you To thrive as a Key More ❯

Virgin Media/Openreach etc.) Full UK driving licence (max 6 points) Hardworking, reliable, and proactive Motivated to progress and grow in the industry We re hiring now! Training, onboarding, and start dates available immediately. Apply today and take the next step in your Telecoms career More ❯

senior, hands-on C# Developer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Senior C# Developer within the customer onboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with the web front end More ❯

senior, hands-on C# Developer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Senior C# Developer within the customer onboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with the web front end More ❯

Are you a tech-savvy communicator with a passion for delivering innovative solutions? Join a UK leading provider of cutting-edge technology. As a Technical Pre-Sales Consultant, you'll be the vital link between sales, product, and technical teams More ❯