Senior IT Service Manager
- Hiring Organisation
- DWP Digital
- Location
- Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please …/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining ...