26 to 50 of 72 1st Line Support Jobs in the UK

expanding its worldwide managed services function. Due to ongoing growth and increased service demand, they are seeking a proactive and customer-focused 1st Line Support Engineer to join their service desk team. THE 1ST LINE SUPPORT ENGINEER OPPORTUNITY … first point of contact for customer queries via phone, email, webchat and support portal Log, assess and progress tickets efficiently using service desk tools, escalating where necessary Troubleshoot and resolve issues across a broad IT landscape, collaborating with 2nd and 3rd line teams Deliver clear, consistent ...

Role: 1st Line Engineer Location: Southampton (Onsite/Hybrid options) Salary: £24,000 £28,000 Perfect Entry Point | Rapid Progression to 2nd Line | Cloud & Infrastructure Exposure Were working with a fast-growing technology business in Southampton thats known for developing junior engineers properly . Theyre … looking for a 1st Line Engineer whos hungry to learn, eager to grow, and wants to move up the technical ladder quickly . This is not a role where youll be stuck doing password resets forever. From day one, youll be learning how real IT environments work ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal … point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents ...

looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging … tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft 365, Active ...

Your new companyWe are currently recruiting for a 1st Line Support Analyst to join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based … roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). ...

1st Line Technical Support Analyst (6-12 month contract) Location: Guildford Contract: Inside IR35 Hours: Full-time, shift-based (covering 8am–6pm) About the Role We’re recruiting on behalf of a leading technology client for a 1st Line Technical Support … join their busy IT Service Desk team. This is a fantastic opportunity for someone with strong communication skills and a passion for IT support to work in a dynamic environment, providing first-class service to internal users across multiple sites. What You’ll Be Doing Be the first ...

1st Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale … their technical team with 1st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business. About the company… · The company offers and encourages training and progression, there have been frequent promotions within the current ...

Role: 1st Line IT Support Technician Salary: £26,000 - £29,000 Location: Lancaster Required: Driving License and car Role Overview Join a growing IT support team as a 1st Line IT Support Technician, providing friendly, responsive help … resolving basic technical issues across desktops, laptops, cloud services and network devices. Key Responsibilities * Act as the first point of contact for client support requests (phone, ticketing system, remote tools)* Diagnose and resolve routine issues with users' hardware, software and connectivity* Perform password resets, account setup and basic ...

looking for an 1st line support person office based near wembely this is 5 days in the office You must have some experince or it graduate Please email me only with your latest cv and I will get back to you Job Title: 1st … Line IT Support Engineer Hours of work Key Information (Essential) Monday to Friday, 08:30 - 17:30 Salary is minimum wage Must have a basic understanding of Windows 10 and 11 Must have the right to work in the UK Either an IT Graduate ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level … Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities ...

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk Support … technical skills rapidly and take on increasing responsibility. Engineers who perform well in this role will have a clear progression path to 2nd Line and eventually 3rd Line Engineer, working closely with senior engineers across a wide range of technologies and client environments. Key Responsibilities: Logging ...

Provide exemplary first line IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the region and therefore the ability to manage and inspire your team … deliver exemplary 1st line support services is key click apply for full job details ...

pride ourselves on delivering excellent customer service and rapid response times to our customers IT problems. About the role: The First Line Support Apprentice will provide initial technical assistance to colleagues experiencing IT related issues. You will be enrolled on to the QA Microsoft Azure Cloud … Support Specialist - Level 3 ICT Apprenticeship and you will be providing predominantly remote 1st line support to our varied customer base across Yorkshire. This entry level role is ideal for individuals looking to start a career in IT, offering hands on experience alongside ...

days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ … about people. You'll translate complex IT speak into simple terms, always with a smile and a "can-do" attitude. Providing first-line support via phone, in person, and onsite at our head office Logging and managing support tickets in our ITSM system with ...

partnered with a prestigious London-based professional body to find a proactive 1st Line IT Support Engineer to join their internal IT team. This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment … working directly under the CIO. Job Title: 1st Line IT Support Engineer (6 Month Initial FTC) Salary: Up to £34,500 (Pro-Rata) Location: London (Office Based) Job Type: 6 Month Fixed Term Contract Start: ASAP Quick Specs: Focus: Helpdesk administration, hardware/software configuration ...

Onsite IT Support (1st Line) Manchester Our client is a Global Professional Services firm looking to an onsite IT Support professional to join their Manchester office. You will be providing day to day support on a range of IT issues … onsite users.You will be assisting end users with support on a number of applications and setting up, configuring and troubleshooting desktop, printer and mobile devices, in addition to performing regular routine maintenance. You will also have the opportunity of working on projects with the wider Technology Teams. ...

Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support … opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications ...

Service Desk Engineer 1st Line Location: Plymouth (HQ) Working Pattern: Hybrid up to 2 days WFH Salary: Up to £27,000 DOE Training: Excellent training & development provided About the Role Were recruiting for a 1st Line Service Desk Engineer to join a growing ...

1st Line IT Service Desk Analyst (Inside IR35) Are you a people-focused IT professional with great communication skills and a passion for problem solving? We’re looking for a 1st Line IT Service Desk Analyst to be the first point of contact … service desk tools Log, investigate and resolve issues at first point of contact where possible Escalate incidents effectively while meeting SLA targets Support day-to-day IT admin, documentation and service improvements What we’re looking for Excellent communication skills and a confident, customer-focused approach Comfortable using ...

1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role Highlights … First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence ...

1st Line Service Desk Support – Manchester/Hybrid working Our client, a Global Professional Services firm with an International workforce of over 5,500, is looking to add to their IT Service Desk Support Team based in Manchester. Offering phone, email and chat … technology support to staff at all levels you will work as part of a fast paced, talented Global Support Team.In addition to resolving and troubleshooting issues directly you will also support users in identifying and resolving issues themselves and have the opportunity of testing ...

1st Line IT Support Technician - UTC Heathrow - Potter Street, Northwood, HA6 1QG Role - Full time and fully onsite - Monday - Friday. Free onsite parking available. RTW required/Enhanced DBS required Salary range - £27,000 - £29,000 European Electronique is a leading UK systems Integrator, specialising … sector institutions including, Education, Healthcare and Local Government delivering key public services. Summary: Contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software ...

1st Line IT Support Technician - UTC Heathrow - Potter Street, Northwood, HA6 1QG Role - Full time and fully onsite - Monday - Friday. Free onsite parking available. RTW required/Enhanced DBS required Salary range - £27,000 - £29,000 European Electronique is a leading UK systems Integrator, specialising … sector institutions including, Education, Healthcare and Local Government delivering key public services. Summary: Contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full … clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within a Microsoft ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full … clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within a Microsoft ...