26 to 50 of 82 3rd Line Engineer Jobs in the UK

Service Desk Engineer – 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role … by a strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line Service Desk Engineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the … opportunity to support both technical strategy and team development. 🔧 Key Responsibilities: Take ownership of escalated 3rd line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the service desk Provide expert on-site support More ❯

Senior Support Engineer (3rd Line Support) Seeking a skilled Senior Support Engineer to provide expert 3rd line support across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure, and on-premises systems, driving first-time fixes … and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rd line support for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and prioritize complex incidents via various channels to meet SLAs. Execute More ❯

Description 3rd Line Infrastructure Engineer We are in search of a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rd Line Infrastructure Engineers to support this expansion by helping to create compelling solutions for our existing and future customers. Responsibilities The preferred candidate will be primarily responsible for the operation and maintenance of MS System Centre Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager (MECM) and demonstrate More ❯

3rd Line Support Engineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rd Line Engineer to join a dynamic team where … team members, handling complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets and infrastructure issues. Attend More ❯

2nd Line/3rd Line IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and the surrounding … areas. Due to business growth, they are looking to add a 2nd Line/3rd Line IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal experience will … in the services provided to clients. Building and maintaining relationships with new and existing clients where the Company provide their IT support. Liaising with 3rd party vendors and suppliers on behalf of clients. Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential. INDLS More ❯

Job Title: 3rd Line Support Engineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rd Line Support Engineer … office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd line support teams. As the team's technical expert, you will be responsible for diagnosing and resolving complex IT issues, mentoring 2nd line … support framework by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rd line support for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st and 2nd More ❯

Job Title: 3rd Line Support Engineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rd Line Support Engineer … office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd line support teams. As the team's technical expert, you will be responsible for diagnosing and resolving complex IT issues, mentoring 2nd line … support framework by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rd line support for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st and 2nd More ❯

Job Title: 3rd Line Support Engineer Salary: £43,000 - £45,000 per annum Location: Caerphilly, South Wales (Hybrid working arrangement Mon & Fri optional WFH days) Role Information Our client offers IT Managed Services and Solution Design to complement several other products. As the 3rd … occasional weekends or bank holidays may work, but the requirement would be communicated in advance, and pay would be adjusted accordingly. Responsibilities Delivering outstanding 3rd line technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working as a … scripting Back-up solutions and AV technologies. Desirables Experience with device management solutions ITIL v3/4 Foundation UC Technologies Database systems Use of 3rd party patching tools With 30 years of experience and expertise in providing innovative products and services, our client is a leading ICT supplier to More ❯

About Our Client A leading further education college that offers full-time and part-time advanced technical and vocational teaching. Job Description 3rd Line Infrastructure Engineer - Hyper-V To be responsible for the servers (and their replacements) so that they are working correctly, that faults … end user details. To configure accounts and other IT systems for end users. To assist the rest of the IT team with 2nd and 3rd line support as appropriate. To work with the Head of IT Support and others to plan, document and test the Disaster Recovery … procedures and keep such documentation and process updated and current. The Successful Applicant 3rd Line Infrastructure Engineer - Hyper-V Microsoft Specialist certification (Windows Server Hyper-V) Experience of VEEAM backup and replication suite Microsoft Windows Server Hyper-V Windows Server 2016 or above Active Directory More ❯

Join a Leading IT Solutions Provider as a 3rd Line Support Engineer! Location: Horsham (Must be a driver with your own transport) Salary: £35,000 - £40,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed … to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. About the Role: As a 3rd Line Support Engineer, you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive … elevate client satisfaction. * Prioritise tasks effectively, maintaining accurate documentation. * Deliver projects, installations, and escalations while developing your skills. What We’re Looking For: * Experienced 3rd Line within MSP * Independent worker... More ❯

2nd/3rd Line Support Engineer Tiverton Hybrid Working - 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rd Line Support … or Infrastructure Support Engineer to join a rapidly modernising business offering excellent progression routes, dedicated time in your working week for self-development, and a hybrid working schedule set up you! This company are at the forefront of their industry. They've build a reputation for quality and … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rd Line Support ... More ❯

acknowledge our success is driven by our people, and continually strive to be the best company to work for. We are looking for a 3rd Line Support Engineer to join our growing team and provide fantastic service to our partners. What you will be responsible … for: Monitoring and repairing network incidents and providing higher level support for the 2nd line engineer desk and other network services to Virtual1 Partners as required. Managing case queues within the SalesForce system for faults and change requests. Engaging with Partners when logging, progressing, or updating … SalesForce. Refer faults to carriers and suppliers and chase effectively to ensure a satisfactory outcome in the shortest timescale possible. Additional Responsibilities As the 3rd Line Support Engineer, you will need to work with carrier partners and suppliers to define efficient methods for identifying and More ❯

coming together, reflecting our interconnected relationships with networks, customers, staff, and partners. Role Description This is a full-time, permanent hybrid role for a 3rd Line Engineer located in our Head Office in Hampton in Arden (Solihull). We are looking for a hands-on … who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Taking ownership for complex 3rd Line tickets assigned to you (directly assigned or escalated from 2nd Line) Maintaining a high degree of service for all More ❯

3rd Line Support Engineer If you're looking for a 3rd Line role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to More ❯

3rd Line Support Engineer If you're looking for a 3rd Line role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to More ❯

to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Job Title: 3rd Line IT Engineer (9 Month Fixed Contract) Location: Bolton (Hybrid) (Travel to our Bolton office and school sites within the … per annum Hours: 37.5 hours per week, Monday to Friday, 8:00am to 4:00pm Driving is essential for this role JOB PURPOSE Provide 3rd line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of … Support networking equipment such as routers and switches (Cisco Meraki & Unifi). EXPERIENCE, SKILLS & QUALIFICATIONS: ESSENTIAL 3 to 5 years’ experience in 2nd/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an More ❯

to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Job Title: 3rd Line IT Engineer (9 Month Fixed Contract) Location: Bolton Based with hybrid working (Travel to our Bolton office and school … per annum Hours: 37.5 hours per week, Monday to Friday, 8:00am to 4:00pm Driving is essential for this role JOB PURPOSE Provide 3rd line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of … Support networking equipment such as routers and switches (Cisco Meraki & Unifi). EXPERIENCE, SKILLS & QUALIFICATIONS: ESSENTIAL 3 to 5 years’ experience in 2nd/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an More ❯

Global IT Organisation is hiring for a 3rd Line Senior Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC Clearance is required for this role. Salary ranges between £55K - £60K + Bonus + Benefits. As a 3rd Line Senior Network Engineer, you will provide operational support for a large-scale, 24/7 enterprise network spanning multiple data centers and UK-wide offices. You’ll play a key role in supporting BAU operations, managing configurations and upgrades, collaborating across internal and external … technical mentor to the 2nd line network support team, guiding them in best practices and helping grow their expertise. Responsibilities include: Deliver 3rd line support and incident resolution across enterprise-level networks Perform complex network configuration changes and upgrades Support the delivery of high-impact More ❯

Description 3rd Line Infrastructure Engineer Location: Huntingdon, Cambridgeshire UK Security Clearance Level: High -DV 'Developed Vetting' UNLEASH YOUR POTENTIAL We are looking for an experienced Senior Infrastructure Engineer to join our 3rd Line Service Operations team who is able to More ❯

3rd Line IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a dynamic role combining remote … implement major IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd line support ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯

in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of project work and IT Support … Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the Support desk Thursday - helping out a 2nd Line Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is an element of … On-Call this role and you would join one of the two on-call rotas for critical issues that our 2nd Line team cannot resolve: The on-call rota is weekly and is shared between engineers. You would be expected to offer guidance and resolutions to the 1st More ❯

Third Line Engineer//Oxfordshire - £40K My client, an MSP based in Oxfordshire, are looking for a Third Line Engineer to join their team. This role would be perfect for someone who has worked in IT for a minimum of three … has demonstrable project planning, implementing and management skills. You will be working alongside other team members in ensuring successful project completions and providing third line IT support. Responsibilities Include: Writing up proposals and calculating quotations for new projects Communicating with the team and clients to update on the … project delivery Supporting customers in any 3rd line level queries Ensuring all documentation and logging of incidents is completed Maintaining pre-existing infrastructure Visiting client sites when necessary Skills Required: Microsoft 365, including: Intune, Entra ID, Office 365, OneDrive and SharePoint Backup Systems Server Systems, including: Active More ❯

innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Network and Security team Consisting entirely of 3rd line engineers, the Network support team is committed to providing excellent customer service and aims to be a gold standard in technical … make exciting things happen. This is where you can achieve more for your career. PLEASE NOTE This role is a step towards enabling 24x7 3rd line support for our customers. Initially, you will work early and late shifts on rotation: 7am - 3:30pm and 2:30pm - 10pm … day shift pattern at the end of the contract, rotating between day and night shifts, with each shift lasting 12 hours. As a 3rd Line Network and Security Engineer, your responsibilities will include: Troubleshooting and resolving technical issues for our managed and support customers. Designing More ❯

Do you have experience in 3rd line support? An exciting opportunity for an experienced 3rd Line Systems Engineer . If you have a background in providing third-line support, we'd love to hear from you. In this role, reporting … and the ability to build relationships with stakeholders are essential, along with the ability to manage tasks independently. About the role Reviewing third line tickets providing technical expertise and diagnosis of issues, including those escalated from second line support. Experience of retail processes including pricing, stock More ❯

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client More ❯