Field-based – covering Bristol, Gloucester, South Wales, and Worcester region Contract Length: Immediate – 31st December 2025 + extensions Working Hours: Monday – Friday, 09:00 – 17:30 Pay Rate: £18.51 / hr + expenses Clearance: SC Clearance Driving Required: Yes – Own vehicle essential About the Role Our client is seeking a flexible, driven, and enthusiastic Mobile IT Support Technician to … mobile, on-site IT support for key clients across your assigned region. Troubleshoot and resolve issues relating to Windows 7, 10, and 11, and Office 365. Support hardware break-fix tasks (training provided if needed). Deliver a high standard of customer service and communication. Participate in on-call rota (if required). Maintain … Office 365. Excellent interpersonal and communication skills. Valid UK driving licence and own reliable vehicle. Able and willing to obtain necessary security clearances. Desirable Skills Experience with hardware break-fix (laptops, desktops, etc.). Experience in a mobile or field-based support role. Prior exposure to public sector or government environments. Contract Details IR35 More ❯
Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London based installations / upgrades of desktop / laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today … manner. Liaise with other Systems support personnel within our global support model to always ensure adequate coverage for the global helpdesk hotline. Assist with the implementation of Systems Projects / Upgrades as required. Develop and document technology operational procedures and equipment. Proactive building and reporting of service KPIs Client Interaction Act as liaison between global systems technical staff and … satisfaction by meeting service level agreements. Participate in local and global technical projects, upgrades and software rollouts as required. The role may involve liaising with hardware vendors for break-fix solutions. Qualifications : 2-3 Years IT client support experience within a business environment. Strong familiarity with remote user support and resolution of support tickets. More ❯
groups to assist with local site IT issues eg, networks, servers, and other third-party providers. Managing and resolving issues with Print services. Assisting and leading project rollouts. 24 / 7 Support OnCall Rota. Provide "Touch Labour" Support to different aspects of our UK Support Offering. DETAILED JOB DESCRIPTION: We offer a 12hr support day with responsibilities that include … the ability to quickly diagnose and resolve issues. There is also a hands-on requirement for supporting the other lines of service such as printers, network switches and routing / patching. The role will also entail: Building and deployment of devices. Maintain the assets life cycle and training where required. When required you will also assist or lead Project … role will also require you to be part of the on-call VIP Rota when available, ensuring the full hours of the shift are supported for cover. ESSENTIALS SKILLS / QUALIFICATIONS Strong IT support background focusing on the demanding support of Executive VIP's. Very strong organisational and communication skills both written and verbal, being able to comfortably provide More ❯
will predominately cover the Kent region of the UK, supporting multiple accounts including one of our large retail customers with hardware break-fix/ swap activities and occasional Branch Change Requests (commission / decommission / relocation) across a specific geographical area on SLA based tickets / requests, projects and general … and involvement to a variety of different areas and teams within DXC & FDS. Potential project involvement across the UK with travel and expenses paid. General travel expenses i.e. parking / public transport is expensed and reimbursed. Essential skills & experience: Knowledge of current and past Microsoft windows operating systems. Basic knowledge of Mac OS platforms. Knowledge and experience with Microsoft … Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc). Experience in Windows imaging techniques (Network & Local). Microsoft Active Directory & Azure Active Directory knowledge. Remote desktop support tools. Desktop / printer configurations. Device install, connection and setup following pre-defined scripts. Device swap outs and connectivity cabling, Wi-Fi. Device installs, moves, decommissions. Proactive maintenance, user familiarization and guidance. Cable More ❯
Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think clients , VDI / Virtual client, Citrix client Enterprise anti-virus solutions, Helpdesk ticketing systems. Basic understanding of Network devices like switches, Routers, Firewalls and other managed / un-managed Network devices … servers, Multiplexers etc. Resource should be an English speaker and be well versed with local language. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC / laptop management via Active Directory. Proven analytical, troubleshooting, and problem-solving skills. Understands ITSM tools, And having goods hands on in Service Now Responsibilities Provide first / second … computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software. Broad experience of IT with basic understanding of Networks, Servers, Audio / Visual, Smart Devices and Telecoms. This position requires the ability to work in a project More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer - ITSM - Break/Fix - HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 - £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (eg Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer - ITSM - Break/Fix - HP / Lenovo / Dell Location: Chester Region / South of Merseyside River Salary: £29,000 - £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years UK residency, be … certifications (eg Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
lucrative career, then welcome to THRIVE! Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be … and the ability to quickly learn new technologies. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients. Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution. Assisting project teams in onboarding new clients and O365 and Sharepoint migrations. Perform rapid analysis of workstation level incidents … tickets. Prioritize tickets created. Communicate steps taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents / requests related to, but not limited to the following: Mail Application / Office 365 issues. Client / Server Connectivity issues (per SOP). Time Sensitive and VIP More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) / Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) / Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Make sure to apply with all the requested information, as laid out in the job overview below. Location: Wrexham (North Wales) / Chester Region / South of Merseyside River Salary: £29,000 £32,000 per More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Location: Wrexham (North Wales) / Chester Region / South of Merseyside River Salary More ❯
and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong … working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. Hands-on experience with hardware troubleshooting , rollouts , and deployments . Confident working with laptops , including setup and imaging. Excellent communication and organisational skills. Ability to work independently and manage tasks More ❯
and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong … working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. Hands-on experience with hardware troubleshooting , rollouts , and deployments . Confident working with laptops , including setup and imaging. Excellent communication and organisational skills. Ability to work independently and manage tasks More ❯
and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong … working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. Hands-on experience with hardware troubleshooting , rollouts , and deployments . Confident working with laptops , including setup and imaging. Excellent communication and organisational skills. Ability to work independently and manage tasks More ❯
and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong … working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. Hands-on experience with hardware troubleshooting , rollouts , and deployments . Confident working with laptops , including setup and imaging. Excellent communication and organisational skills. Ability to work independently and manage tasks More ❯
and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong … working knowledge of Windows OS and Office 365. Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. Hands-on experience with hardware troubleshooting, rollouts, and deployments. Confident working with laptops, including setup and imaging. Excellent communication and organisational skills. Ability to work independently and manage tasks efficiently. Additional More ❯
and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong … working knowledge of Windows OS and Office 365. Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. Hands-on experience with hardware troubleshooting, rollouts, and deployments. Confident working with laptops, including setup and imaging. Excellent communication and organisational skills. Ability to work independently and manage tasks efficiently. Additional More ❯
things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary Location: Wrexham / Chester region / South of Merseyside river The role of a Senior Field Services Engineer is to diagnose and repair technical issues on a variety of IT equipment … of sales systems at various customer locations across the UK Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform your role Follow documented procedures both CDW and Client supplied, and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary Location: Newcastle / North East region Base salary between £29,000 to £32,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per … of sales systems at various customer locations across the UK Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform your role Follow documented procedures both CDW and Client supplied, and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
at various customer locations around Grantham. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Location: Kent / South East Coast area Base salary between £28,000 to £30,000 (depending on experience), company car, fuel card OOH is £44 / night on call or … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
at various customer locations around Grantham. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Location: Kent / South East Coast area Base salary between £28,000 to £30,000 (depending on experience), company car, fuel card OOH is £44 / night on call or … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer sites to provide IT Support … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯