CRM Business Analyst
- Hiring Organisation
- Michael Page Marketing
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
items. Write clear user stories for new features and enhancements. Assist in planning and executing CRM releases and school rollouts. Support testing by creating business scenarios and validating solutions. Maintain up-to-date process maps, documentation, and release notes. Work with cross-functional teams to improve CRM adoption … community engagement. Collaborate with support teams to turn user issues into actionable system improvements. Profile Strong experience in business analysis within a CRM environment. Skilled in gathering requirements and writing clear, actionable user stories. Confident working with Salesforce and agile tools like Jira. Excellent communicator who collaborates well across ...