1 to 25 of 83 CMDB Jobs in the UK

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

/2026 Rate - Negotiable MUST HOLD ACTIVE SC - OR BE SC ELGIBLE MUST BE PAYE THROUGH UMBRELLA Role Description: A Power BI and CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create … insights and ensure data accuracy, compliance, and effective IT service management. Key Responsibilities The responsibilities for a combined Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management ...

setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk ...

workflows (multi-step, goal-oriented AI automation). Technical Proficiency: Proficiency in JavaScript, Glide APIs, HTML, CSS, AngularJS, and experience with data models like CMDB/CSDM. Analytical Skills: Ability to translate complex business requirements into technical solutions and architecture designs. Problem-Solving: A passion for solving complex problems through ...

Service Management Own the lifecycle of back office services—from design and transition through to operation and retirement. Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies. Ensure services meet SLA, KPI and compliance commitments. Service Value & Business Alignment Align service delivery to business outcomes such ...

that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (e.g., monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of observability and automation services. Serve ...

that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (e.g., monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of observability and automation services. Serve ...

strong understanding of regional compliance standards. This role supports internal audits and drives improvements in asset visibility, end-of-life tracking, disposal compliance, and CMDB data quality. Accountabilities & Responsibilities: Asset Lifecycle Management Design and define Hardware Lifecycle Policies, processes, and procedures. Establish and manage the end-to-end lifecycle ...

stakeholders and align services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles to manage internal ...

chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical roadmaps into service actions. * Oversee patching, obsolescence, lifecycle ...

skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector The extras ...

full lifecycle. What you'll be doing Owning end-to-end IT Asset Management, covering hardware and software lifecycle management Managing and maintaining the CMDB/CMS, ensuring configuration data is accurate, complete and audit-ready Leading configuration audits, reconciliations and data quality reviews Managing IT hardware purchasing and procurement ...

value. End-to-End Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure smooth transition of new or changed services into operations. Drive adoption of automation for service improvement. Front Office Services ...

implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

teams. Key Skills: Proven experience as a Project Manager delivering ServiceNow implementations. Strong hands-on experience with: ITSM modules (Incident, Problem, Change, Service Catalog, CMDB). HRSD modules (Employee Service Center, Case Management, Knowledge Management). Experience managing end-to-end enterprise-level projects. Solid understanding of ServiceNow platform capabilities ...

management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well ...

Client-facing consulting experience advantageous Desirable Skills Experience with BiZZdesign Enterprise Studio Open API or similar EA platform APIs Knowledge of Planview, ServiceNow, or CMDB platforms and their integration capabilities Familiarity with ArchiMate or other enterprise architecture frameworks Experience with message queuing systems (RabbitMQ, Kafka, Azure Service Bus) Understanding ...

Manager across Change Release Boards (CRB) and Change Approval Boards (CAB) . Ensure release artefacts and configuration items are captured and maintained within the CMDB in partnership with SACM teams . Manage tickets and work orders associated with release activities. Provide direct engagement with the Customer Authority including regular operational ...

Manager across Change Release Boards (CRB) and Change Approval Boards (CAB) . Ensure release artefacts and configuration items are captured and maintained within the CMDB in partnership with SACM teams . Manage tickets and work orders associated with release activities. Provide direct engagement with the Customer Authority including regular operational ...

modules . Deep understanding of security operations processes , including incident response and vulnerability lifecycle management. Strong technical expertise in ServiceNow workflows, scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server) . Experience integrating ServiceNow with third-party cybersecurity platforms such as SIEM, SOAR, and endpoint security tools. Strong stakeholder ...

standard software. Undertake software builds on laptops, desktops, and mobile devices. Schedule handovers of prepared devices by liaising with stakeholders. Update the Configuration Management Database with device ownership records. Recover refreshed devices and manage equipment disposal. Deploy and troubleshoot Body Worn Video Cameras. Work closely with IT Technical Teams ...

Power BI. Support HR and Finance with JSM workflows and service processes. Build and mature core ITSM modules: Incident, Change, Problem, Request, Release, CMDB, and Service Catalogue. Apply scalable best practices while coaching internal admins. Key Skills & Experience Strong Jira Consultant experience, ideally in Jira Cloud. Deep knowledge ...

Maintain accurate records of timekeeping, appointment attendance, stock levels, and any technical incidents encountered. Manage and account for laptop stock using the organisation's CMDB and Asset Register. Provide basic troubleshooting and user support with Local Admin accounts. Skills & Experience Requirements: Experience with MEM/Intune, SCCM, Azure ...