26 to 50 of 77 CMDB Jobs in the UK

travel to customer site(s) where required. Strive to become a Trusted Advisor for customer to encourage repeat business and business development Oversee the maintenance and accuracy of the CMDB, ensuring it accurately reflects the organization's IT infrastructure, assets, and relationships. Supporting Account Director with identification and progression of further Managed Services business. Highlight inefficiencies in internal communication and More ❯

problem-solving, and designing processes Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases More ❯

problem-solving, and designing processes Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases More ❯

serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision … Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software … and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and More ❯

Commvault), perform DR tests and restore checks Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll More ❯

Commvault), perform DR tests and restore checks * Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll More ❯

in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta More ❯

in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta More ❯

them ASAP on a 12 month contract. The role will be remote working and has been scoped Inside of IR35 Key Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Oktais essential. 12 months Hybrid working Inside IR35 Key responsibilites More ❯

addition to managing the service desk ticket queue and telephone line, the analyst will be responsible for maintaining the service desk email inbox and administering the Configuration Management Database (CMDB). They will also monitor IT equipment stock levels and ensure that all digital assets are properly recorded and maintained. The role requires strong communication and collaboration skills, as the More ❯

and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯

and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯

Operations and Infrastructure: Assist in identifying, analysing, and following up on security vulnerabilities in IT systems. Help maintain an accurate IT asset inventory across various security platforms such as CMDB, AV, and SIEM. Participate in regular security reviews, vulnerability assessments, and ensure compliance with established security standards. Monitor user access and permissions, identifying and reporting potential unauthorized access. Implement and More ❯

Security) Level 2: Sub-domains or categories (e.g., Servers, Databases, Middleware) Level 3: Specific technology components or standards (e.g., Windows Server, Oracle Database, Apache Kafka) Key Responsibilities: Utilise the CMDB as a core data source Produce TRM outputs in Visio format Review Lean IX IT Component Factsheet requirements to capture relevant information for upload Engage with technology owners to validate More ❯

Security) Level 2: Sub-domains or categories (e.g., Servers, Databases, Middleware) Level 3: Specific technology components or standards (e.g., Windows Server, Oracle Database, Apache Kafka) Key Responsibilities: Utilise the CMDB as a core data source Produce TRM outputs in Visio format Review Lean IX IT Component Factsheet requirements to capture relevant information for upload Engage with technology owners to validate More ❯

Experience working with structured data pipelines (e.g. JSON ingestion, normalization, tagging, enrichment) Experience with container technologies (Docker) and Kubernetes platforms (e.g. EKS, GKE, OpenShift) Experience integrating inventory data with CMDB platforms Familiarity with NoSQL databases Infrastructure as Code (IaC) Hands On Expertise: demonstrable experience with the following: Programming Languages: Python and Go. CI/CD: Terraform, Harness, Tekton, Jenkins, etc. More ❯

Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data. Automation: Streamline workflows using Flow Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. … and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge of CMDB structures and automated discovery tools. Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. More ❯

Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data. Automation: Streamline workflows using Flow Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. … and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge of CMDB structures and automated discovery tools. Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. More ❯

Day rate: £700 inside IR35 Location: London, Lincoln, Plymouth, York, Croydon, Wakefield, Birmingham, Leeds or Nottingham - 2 days a week onsite from either location *Must hold active SC Clearance* This is a role within the in-house ServiceNow capability, supporting More ❯

and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment … and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and More ❯

for purpose. Respond to monitoring alerts. Ensure all servers are patched and conduct monthly patching. Perform maintenance on all virtual servers, set-up maintenance plans and proactive monitoring. Keep CMDB database up to date and update capacity planning spreadsheet. Ensure all servers are backed up, check daily for backup failures and resolve. Monitor certificate expiry and update certificates. Test that More ❯

Technology Operations function leads, and ITSM practice owners, to define and implement strategies and best practices for Configuration Management. This includes the growth and management of the CMDB (Configuration Management Database) to support the tech-wide transformation goals and ensure data integrity, performance, and compliance. What You'll Love Business Requirements Identification: Engage with stakeholders to gather and define business … Proven experience in IT Service Management (ITSM), including advanced knowledge of Service Management methodology, processes, and tools, particularly using ServiceNow. Expertise in the design, implementation, and operation of the CMDB is essential. Policy and Regulation Knowledge: Ability to work autonomously while applying expertise to ensure compliance with relevant policies, procedures, and regulations in the Configuration Management domain. Supplier & Vendor Management More ❯

standards. Strong working knowledge of network and server hardware. Experience working with BOMs to ensure compatibility and efficiency. Significant previous datacenter experience in deployment, design or operations. Familiarity with CMDB tooling such as NetBox. Nice to have: Working knowledge and experience of using Infiniband fabrics Working knowledge of fat tree or rail-optimised designs for AI workloads Ability to perform More ❯

Security certified Information Security Specialist. You will identify, analyse and follow up on security vulnerabilities in the Systems, help maintain accurate IT asset inventory across various security platforms (e.g. CMDB, AV, SIEM), Monitor access and permissions, Participate and maintain Active Directory and File Share security controls, Review and distribute threat intelligence alerts to relevant stakeholders, Monitor security alerts identified by More ❯

and Terraform to maintain desired state and reduce drift. Automate software delivery for infrastructure components (e.g., antivirus, middleware). Automate integration with services like backup, monitoring, logging, antivirus , and CMDB . Ensure systems are operationally ready post-deployment. Integrate with monitoring platforms and define automation triggers. Enforce compliance with CIS benchmarks , encryption policies, and other security standards using policy-as More ❯